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Jobs in Kuala Lumpur, Malaysia

Customer Support & RMA Specialist | Mandarin Welcomed

Garmin

Kuala Lumpur
On-site
MYR 100,000 - 150,000
Yesterday
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Water Filtration Sales Executive

Cikgu Samm

Kuala Lumpur
On-site
MYR 20,000 - 100,000
Yesterday
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Inventory & Goods Flow Specialist

IKEA

Kuala Lumpur
On-site
MYR 20,000 - 100,000
Yesterday
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Mandarin Customer Care Specialist – Flexible Shifts & Perks

Devloit Sdn. Bhd.

Kuala Lumpur
On-site
MYR 100,000 - 150,000
Yesterday
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Senior Electrical Engineer — BIM Lead for HV Projects

CareerMaster

Kuala Lumpur
On-site
MYR 60,000 - 80,000
Yesterday
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IT Problem Management Analyst: Root Cause & Data Insights

Marsh & McLennan Companies

Kuala Lumpur
Hybrid
MYR 60,000 - 85,000
Yesterday
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Analyst - IT Problem Management (Root Cause Analysis Investigations)

Marsh & McLennan Companies

Kuala Lumpur
Hybrid
MYR 60,000 - 85,000
Yesterday
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Lead UI/UX Designer — Web & Mobile Innovation

Cyneox

Kuala Lumpur
On-site
MYR 150,000 - 200,000
Yesterday
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Strategic Corporate Banking Relationship Leader

Alliance Bank

Kuala Lumpur
On-site
MYR 60,000 - 80,000
Yesterday
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Maintenance Technician: Electrical, HVAC & More (Onsite)

Moka

Kuala Lumpur
On-site
MYR 20,000 - 100,000
Yesterday
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Fine-Dining Operations Leader | Launch & Scale New Concepts

Randstad

Kuala Lumpur
On-site
MYR 100,000 - 150,000
Yesterday
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Operations Manager (F&B, Fine Dining)

Randstad

Kuala Lumpur
On-site
MYR 100,000 - 150,000
Yesterday
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Global Brand Producer: End-to-End Workflow & QC

Jobstreet Malaysia

Kuala Lumpur
On-site
MYR 60,000 - 85,000
Yesterday
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Claims & Payments Specialist

Lonpac Insurance Bhd

Kuala Lumpur
On-site
MYR 100,000 - 150,000
Yesterday
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HR & Admin Executive - Bilingual Mandarin, Flexible Hours

Sea Preferred Sdn Bhd

Kuala Lumpur
On-site
MYR 100,000 - 150,000
Yesterday
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Mandarin CX Specialist — On-Site KL Sentral

TDCX

Kuala Lumpur
On-site
MYR 100,000 - 150,000
Yesterday
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Senior Process Excellence Lead, Customer Experience

Alliance Bank

Kuala Lumpur
On-site
MYR 60,000 - 80,000
Yesterday
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High-Impact Corporate Payroll Sales Leader — Malaysia

Instapay Technologies

Kuala Lumpur
On-site
MYR 60,000 - 80,000
Yesterday
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Junior Contract & Commercial Specialist

Huawei Technologies

Kuala Lumpur
On-site
MYR 100,000 - 150,000
Yesterday
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Strategic Enterprise Architect — Cloud & Transformation

Randstad

Kuala Lumpur
On-site
MYR 150,000 - 190,000
Yesterday
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Regional Category Marketing Lead

Unilever Brazil

Kuala Lumpur
On-site
MYR 80,000 - 120,000
Yesterday
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Total Rewards Administrator

Electronic Arts

Kuala Lumpur
Hybrid
MYR 50,000 - 75,000
Yesterday
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Strategic Recruiter - Malaysia (Ops & Tech)

Chubb Insurance

Kuala Lumpur
On-site
MYR 60,000 - 90,000
Yesterday
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Construction Project Manager: Schedule, Cost & Quality Lead

KHK Group

Kuala Lumpur
On-site
MYR 100,000 - 150,000
Yesterday
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Growth-Focused Relationship Manager (New Business)

Cartrack

Kuala Lumpur
On-site
MYR 102,000 - 144,000
Yesterday
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Customer Support & RMA Specialist | Mandarin Welcomed
Garmin
Kuala Lumpur
On-site
MYR 100,000 - 150,000
Full time
Yesterday
Be an early applicant

Job summary

A leading technology firm in Kuala Lumpur is seeking a Customer Services Specialist to provide product support. In this role, you will manage customer inquiries and handle the RMA (Return Merchandise Authorization) process. The ideal candidate should have a diploma and strong communication and problem-solving skills. Familiarity with electronic devices is a plus. Proficiency in English is required, and Mandarin speakers are welcomed to accommodate Chinese-speaking customers.

Qualifications

  • Proficiency in English is required.
  • Speakers of Mandarin are welcomed.
  • Understanding and familiarity with electronic devices.

Responsibilities

  • Provide effective responses to customers regarding various inquiries.
  • Maintain accurate records of customer service activities.
  • Ensure customer satisfaction and provide professional support.
  • Handle daily RMA operations and resolve user issues.
  • Monitor and maintain the RMA operation database.

Skills

Communication skills
Problem-solving skills
Customer-oriented

Education

Diploma in any field
Job description
A leading technology firm in Kuala Lumpur is seeking a Customer Services Specialist to provide product support. In this role, you will manage customer inquiries and handle the RMA (Return Merchandise Authorization) process. The ideal candidate should have a diploma and strong communication and problem-solving skills. Familiarity with electronic devices is a plus. Proficiency in English is required, and Mandarin speakers are welcomed to accommodate Chinese-speaking customers.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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