Claims & Payments Specialist

Lonpac Insurance Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading insurance provider in Kuala Lumpur, Malaysia is seeking a Claims Handler to manage and verify claims processes. The ideal candidate should have a Bachelor’s degree, strong communication and analytical skills, and proficiency in English. Responsibilities include liaising with Loss Adjusters, processing new claims, and responding to client inquiries. This role offers an opportunity to contribute to the efficiency of claims management in a dynamic environment.

Qualifications

• Bachelor’s degree holder in a related discipline.
• Possess strong communication, interpersonal, and analytical skills.
• Proficient in both spoken and written English.

Responsibilities

• Check, verify, and update new claims files and payments.
• Liaise and work with Loss Adjusters or Solicitors.
• Authorize new claims and payment in CAB system.
• Vet through claims documentation for fair settlement recommendations.
• Attend to enquiries from Insured/Brokers/Agents.

Skills

Strong communication

Interpersonal skills

Analytical skills

Organisational skills

Bilingual proficiency in English

Education

Bachelor’s degree in related discipline

Job description

A leading insurance provider in Kuala Lumpur, Malaysia is seeking a Claims Handler to manage and verify claims processes. The ideal candidate should have a Bachelor’s degree, strong communication and analytical skills, and proficiency in English. Responsibilities include liaising with Loss Adjusters, processing new claims, and responding to client inquiries. This role offers an opportunity to contribute to the efficiency of claims management in a dynamic environment.