Total Rewards Administrator

Electronic Arts; Kuala Lumpur; Hybrid; MYR 50,000 - 75,000; Full time

Job summary

A leading gaming company located in Kuala Lumpur, Malaysia, is seeking a Total Rewards Administrator to support global Total Rewards initiatives. This hybrid role focuses on administering various employee programs, including pensions and health benefits, and managing operational support. The ideal candidate will have over a year of experience in benefits administration, excellent prioritization skills, and proficiency in English. Join a dynamic team committed to enhancing employee experiences and supporting professional growth.

Benefits

Health coverage

Paid time off

Complimentary games

Qualifications

• 1+ years in Benefits or Total Rewards administration.
• Experience with multi‑region teams and organizational partners.
• Proficient in English required; Proficient in Mandarin and Korean a plus.

Responsibilities

• Administer pensions, retirement, and medical/dental/vision programs.
• Manage daily TR policy, audits, and operational support.
• Identify process issues and manage adjustments.
• Interpret ServiceNow data into actionable tasks.
• Participate in ad hoc projects supporting the TRSS Roadmap.

Skills

Benefits administration

Multi-region collaboration

English proficiency

Prioritization

Job description

Total Rewards Administrator, Total Rewards Shared Services (APAC)

About the Position:

The Total Rewards (TR) Administrator, part of the Total Rewards Shared Services (TRSS), supports TR Centers of Excellence and employees globally. This hybrid role is based in Kuala Lumpur, Malaysia and is crucial to EA People Services Strategy, enhancing the employee experience. Reporting to the Senior Manager of TRSS, you’ll be the primary contact for the APAC area.

Description & Requirements

• You will administer pensions, retirement, education reimbursement, medical/dental/vision programs, open enrollments, fitness and leave programs, onboarding sessions, recognition programs, and other perks.
• Manage daily TR policy, audits, and operational support for employees, managers, vendors, and partners.
• Identify process issues, make adjustments, and elevate to management and COEs.
• Interpret ServiceNow data into actionable tasks.
• Participate in ad hoc projects supporting the TRSS Roadmap.

Qualifications

• 1+ years in Benefits or Total Rewards administration.
• Experience with multi‑region teams and organizational partners.
• Manage a large workload and prioritize effectively.
• Proficient in English required; Proficient in Mandarin and Korean a plus.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.