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TPA Management Specialist
Job summary
A leading e-commerce platform in Kuala Lumpur seeks a motivated individual to support partner onboarding activities. This role involves working closely with partners and stakeholders, monitoring onboarding progress, and performing data analysis. Ideal candidates will have a Bachelor’s degree in a relevant field and strong analytical and communication skills. The position offers an opportunity to influence onboarding success in a dynamic environment.
Qualifications
- Bachelor’s degree in a related field is required.
- Strong analytical skills with proficiency in Excel/Google Sheets.
- Good business development and communication skills.
Responsibilities
- Support day-to-day activities related to partner onboarding.
- Work closely with partners and internal stakeholders to address queries.
- Assist in monitoring weekly merchant onboarding numbers.
Skills
Education
- Support day-to-day activities related to partner onboarding.
- Work closely with partners and internal stakeholders (Legal, Risk & Compliance, Product, Operations) to address queries and complete the onboarding process.
- Assist in monitoring weekly merchant onboarding numbers to ensure each partner is making consistent progress.
- Support reporting and data analysis to track enablement performance and identify areas for improvement.
- Collaborate with partners and the regional fraud team to submit the SPL whitelisting merchant list on a weekly basis.
- Bachelor’s degree in Business, Finance, Economics, or a related field.
- Good business development, interpersonal and communication skills.
- Strong analytical skills with proficiency in Excel/Google Sheets.
- Self driven and independently motivated.
- Strong business acumen, critical thinking, and ability to form insightful judgments based on situations.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.