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Delivery jobs in Malaysia
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Mechanical Design Engineer
APRPM
Bayan Lepas
On-site
MYR 150,000 - 200,000
6 days ago
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Sales Manager
AEL Engineering Sdn Bhd
Parit Buntar
On-site
MYR 90,000 - 120,000
6 days ago
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Operations Lead, AutoTech Platform
Jobstreet Malaysia
Kuala Lumpur
On-site
MYR 80,000 - 120,000
6 days ago
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Senior Lecturer (Accounting/Finance) - School of Accounting & Finance
Asia Pacific University College of Technology & Innovation
Kuala Lumpur
On-site
MYR 150,000 - 200,000
6 days ago
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Discover more opportunities than anywhere else. Find more jobs nowBusiness Operations Manager
Bjak Sdn Bhd
Kuala Lumpur
On-site
MYR 120,000 - 160,000
6 days ago
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Sales Designer
Min Key Builders Sdn Bhd
Subang Jaya
On-site
MYR 100,000 - 150,000
6 days ago
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Graduate Mechanical Design Engineer — 3D CAD & Design Validation
VAT Group AG
Kampung Sekolah Simpang Ampat
On-site
MYR 150,000 - 200,000
6 days ago
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Connect with headhunters to apply for similar jobsSENIOR INVENTORY CONTROL MANAGER
Max World Marketing
Malaysia
On-site
MYR 75,000 - 100,000
6 days ago
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Senior Draughtsperson (Kuala Berang, Terengganu)
UEM Edgenta
Kuala Berang
On-site
MYR 20,000 - 100,000
6 days ago
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Client Success Coordinator
Golden IP Media Sdn Bhd
Kuala Lumpur
On-site
MYR 100,000 - 150,000
6 days ago
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Assistant Production Manager – Kaizen & Ops Excellence
Spritzer
Taiping
On-site
MYR 60,000 - 80,000
6 days ago
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Strategic Production Planner
Welford Manufacturing
Malaysia
On-site
MYR 40,000 - 60,000
6 days ago
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Lead M&E Engineering Manager for Construction Projects
Hong Poh Engineering Construction Sdn Bhd
Penang
On-site
MYR 120,000 - 160,000
6 days ago
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Export Executive
Eversafe Extinguisher Sdn Bhd
Subang Jaya
On-site
MYR 100,000 - 150,000
6 days ago
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D&GDL Licensed Lorry Driver — Safe Deliveries & Growth
JM Jas Maju Services (M) Sdn Bhd
Seremban
On-site
MYR 100,000 - 150,000
6 days ago
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Software Engineer, Mobile (iOS)
Grab
Selangor
On-site
MYR 80,000 - 100,000
6 days ago
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IT Executive (DATA ANALYTICS)
QDOS
Bayan Lepas
On-site
MYR 200,000 - 250,000
6 days ago
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Management Trainee
Inter Excel Tourism Academy Sdn Bhd
Kuala Lumpur
Hybrid
MYR 100,000 - 150,000
6 days ago
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Strategic IT Project Manager: Delivery & SDLC Leader
Hong Leong Bank
Petaling Jaya
On-site
MYR 80,000 - 120,000
6 days ago
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Admin - L&D Programme Coordinator
PwC
Kuala Lumpur
On-site
MYR 60,000 - 80,000
6 days ago
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Sales Executive
Ivy Lense
Rawang
On-site
MYR 150,000 - 200,000
Full time
7 days ago
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Job summary
A leading e-commerce company based in Rawang is looking for a customer-focused individual to manage online inquiries and sales. The ideal candidate will have a minimum of SPM or a diploma in Marketing/Business, strong written communication skills in both Bahasa Malaysia and English, and experience with e-commerce platforms. Responsibilities include responding to customer queries, managing orders, and enhancing customer satisfaction. Competitive benefits include annual leave, EPF, medical leave, and SOCSO.
Benefits
Annual Leave
EPF
Medical Leave
SOCSO
Qualifications
- Experience in e-commerce, customer service, or live chat handling is a plus.
- Able to work shifts, weekends, and public holidays if required.
- Fast learner, adaptable to online tools and trends.
Responsibilities
- Respond to customer inquiries via chat, email, social media, or messaging platforms.
- Provide detailed product information and guide customers through the purchase process.
- Convert leads into successful online sales.
- Monitor and manage incoming online orders across platforms.
- Coordinate with warehouse or fulfilment team to ensure timely packing and delivery.
- Maintain customer satisfaction through consistent follow-ups and problem-solving.
Skills
Strong written communication skills (Bahasa Malaysia & English)
Customer-oriented with persuasive selling abilities
Basic digital/tech literacy
Reliable, responsive, and capable of multitasking
Education
Minimum SPM / Diploma in Marketing, Business, or related field
Tools
E-commerce platforms (e.g. Shopee, Lazada, WooCommerce, TikTok Shop)
Job description
Qualifications
- Minimum SPM / Diploma in Marketing, Business, or related field
- Strong written communication skills (Bahasa Malaysia & English)
- Experience in e-commerce, customer service, or live chat handling is a plus
- Customer-oriented with persuasive selling abilities
- Familiar with e-commerce platforms (e.g. Shopee, Lazada, WooCommerce, TikTok Shop)
- Basic digital/tech literacy
- Able to work shifts, weekends, and public holidays (if required)
- Fast learner, adaptable to online tools and trends
- Reliable, responsive, and capable of multitasking in a fast-paced digital environment
Responsibilities
- Respond to customer inquiries via chat, email, social media, or messaging platforms (e.g. WhatsApp, Shopee Chat)
- Provide detailed product information, recommend items, and guide customers through the purchase process
- Convert leads into successful online sales
- Monitor and manage incoming online orders across platforms (e.g. website, Shopee, Lazada, TikTok)
- Coordinate with warehouse or fulfilment team to ensure timely packing and delivery
- Follow up on pending payments, failed deliveries, or customer complaints
- Assist in updating product listings (descriptions, stock, price, images)
- Monitor live campaigns, promotions, and vouchers
- Provide feedback on product trends or customer preferences
- Handle product return/exchange requests professionally
- Maintain customer satisfaction through consistent follow-ups and problem-solving
- Gather reviews and feedback for service improvement
- Assist in tracking daily/weekly sales performance
- Highlight frequently asked questions, customer concerns, or issues to improve user experience
Benefits
- Annual Leave
- EPF
- Medical Leave
- SOCSO
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.