Operations Lead, AutoTech Platform

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

An automotive technology company in Kuala Lumpur is looking for an Operations Manager to lead the daily operations team ensuring excellence in service delivery. The ideal candidate will have at least 5 years in operations management, strong leadership skills, and a degree in Business Administration or related field. Benefits include competitive salaries, year-end bonuses, and medical insurance among others. The role involves supervising teams, ensuring compliance with service standards, and driving continuous process improvements.

Benefits

Competitive salaries

Year-end bonuses

Medical insurance

Outpatient coverage for spouse and children

Dental and optical coverage

Flexi benefits

Phone allowance

Parking/transportation allowance

Qualifications

• Minimum 5 years of experience in operations management, preferably in automotive or tech-driven service industries.
• Strong leadership capabilities with proven experience managing and developing teams.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.

Responsibilities

• Lead, supervise, and mentor the operations team to meet daily performance targets.
• Ensure all service requests are completed within stipulated timelines.
• Review, enhance, and update Standard Operating Procedures (SOPs) and business processes.
• Prepare and present weekly operational performance reports to management.
• Monitor compliance with company policies and operational standards.
• Drive continuous improvement initiatives.

Skills

Leadership capabilities

Analytical thinking

Problem-solving skills

Communication skills

Stakeholder management

Proficiency in Microsoft Office

Familiarity with management tools

Education

Bachelor’s degree in Business Administration, Operations Management, or related field

Tools

Operational management tools

Job description

An automotive technology company in Kuala Lumpur is looking for an Operations Manager to lead the daily operations team ensuring excellence in service delivery. The ideal candidate will have at least 5 years in operations management, strong leadership skills, and a degree in Business Administration or related field. Benefits include competitive salaries, year-end bonuses, and medical insurance among others. The role involves supervising teams, ensuring compliance with service standards, and driving continuous process improvements.