964

Customer Service jobs in Malaysia

Mandarin Training Specialist — Elevate BPO Performance

Teleperformance

Bayan Lepas
On-site
MYR 20,000 - 100,000
28 days ago
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Customer Service Team Lead — Strategic Mentor & UX Advocate

Teleperformance

West Coast Division
On-site
MYR 60,000 - 80,000
28 days ago

Bilingual Customer Service Team Lead: Mentorship & Strategy

Teleperformance

West Coast Division
On-site
MYR 100,000 - 150,000
28 days ago

Bilingual Call Center QA Analyst – Malay & English

Teleperformance

Bayan Lepas
On-site
MYR 100,000 - 150,000
29 days ago

Associate Business Support Specialist (Japanese Bilingual) - Open for Fresh Graduates

Merck Gruppe - MSD Sharp & Dohme

Petaling Jaya
On-site
MYR 100,000 - 150,000
30+ days ago
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Executive, Contact Centre-3

Prudential plc

Subang Jaya
On-site
MYR 100,000 - 150,000
30+ days ago

Junior Customer Service Executive

Private Advertiser

Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago

Customer Support Coordinator

Two95 International Inc.

Kuala Lumpur
On-site
MYR 20,000 - 100,000
30+ days ago
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Marathi-Speaking CS Pro — Penang (Rotational Shifts)

Teleperformance

Malaysia
On-site
MYR 100,000 - 150,000
30+ days ago

Account Receivable Specialist (Mandarin Speaker)

Baxter

Malaysia
On-site
MYR 50,000 - 70,000
30+ days ago

Shop Manager

Kufong Therapy Centre Sdn Bhd

West Coast Division
On-site
MYR 200,000 - 250,000
30+ days ago

Inside Sales Specialist | Port Klang

Career Horizons

Port Klang
On-site
MYR 100,000 - 150,000
30+ days ago

Hiring Native Language Customer Service Thai, Indonesian, Korean, Hindi

Two95 International Inc.

Kuala Lumpur
On-site
MYR 20,000 - 100,000
30+ days ago

Service Account Manager

GE Healthcare

Kuala Lumpur
On-site
MYR 100,000 - 120,000
Today
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Service Supervisor - Outdoor (Glenmarie, Shah Alam)

Rentokil Pest Control South Africa

Shah Alam
On-site
MYR 20,000 - 100,000
2 days ago
Be an early applicant

Senior Associate - Credit Risk

DHL

Petaling Jaya
On-site
MYR 50,000 - 80,000
Today
Be an early applicant

Interventional Account Manager (ONCO) - Central, Sarawak, and East Coast

BD Mexico

Kuala Lumpur
On-site
MYR 70,000 - 90,000
Today
Be an early applicant

Interventional Account Manager (Surgery)

BD Mexico

Kuala Lumpur
On-site
MYR 60,000 - 80,000
Today
Be an early applicant

Functional Business Analyst, Ms Dynamics 365 CRM

Avanade Inc.

Kuala Lumpur
On-site
MYR 100,000 - 150,000
Today
Be an early applicant

Client Success Executive (Field Customer Success)

Jobstreet by SEEK

Penang
On-site
MYR 60,000 - 75,000
23 days ago

HR Shared Services, Advisory and Operations - Senior Specialist

Private Advertiser

Petaling Jaya
On-site
MYR 60,000 - 80,000
23 days ago

Senior Executive, Marketing & Sales

SmartHire by SEEK

Petaling Jaya
On-site
MYR 150,000 - 200,000
23 days ago

Customer Service Advisor (Frontline)

DHL Germany

Kuala Lumpur
On-site
MYR 20,000 - 100,000
30+ days ago

Customer Service Executive

PPG

Petaling Jaya
On-site
MYR 100,000 - 150,000
30+ days ago

Customer Service Executive (Mandarin Speaker)

Career Horizons

Petaling Jaya
On-site
MYR 100,000 - 150,000
30+ days ago

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Mandarin Training Specialist — Elevate BPO Performance
Teleperformance
Bayan Lepas
On-site
MYR 20,000 - 100,000
Full time
28 days ago

Job summary

A leading customer service provider in Malaysia is seeking a qualified Trainer to support their Customer Service team. The ideal candidate will facilitate training for new hires, assess performance, and ensure quality. A Bachelor's Degree and proficiency in Mandarin and English are essential, along with at least 2 years of training experience in a BPO setting. This role requires strong communication skills and the ability to create engaging training materials.

Qualifications

  • Minimum of 2 years training experience in a BPO setting.
  • Working experience with a premium account preferred.

Responsibilities

  • Facilitate a new hire class during training.
  • Conduct a Training Needs Analysis after 30 to 60 days.
  • Assess new hire performance during nesting.

Skills

Proficiency in Mandarin
Proficiency in English
Instructional design knowledge
MS Office usage
Typing speed of 30 WPM

Education

Bachelor's Degree or equivalent
Job description
A leading customer service provider in Malaysia is seeking a qualified Trainer to support their Customer Service team. The ideal candidate will facilitate training for new hires, assess performance, and ensure quality. A Bachelor's Degree and proficiency in Mandarin and English are essential, along with at least 2 years of training experience in a BPO setting. This role requires strong communication skills and the ability to create engaging training materials.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.