Call Center jobs in Mexico
VP of Call Center Workforce Operations
Citi
Vice President Workforce Call Center
Citi
Bilingual Patient Scheduling Specialist
Roman Health Pharmacy LLC
Sales Recruiter (MEXICO)
One Park Financial
Product Designer – Omnicanal
2brains
Discover more opportunities than anywhere else. Find more jobs nowRetention Specialist
Docplanner
Medical Science Liaison- Chicago, IN, OH, MI, or PA
NeoGenomics Laboratories
Real-Time WFM Analyst: Call Center Optimizer
Support Services Group
Connect with headhunters to apply for similar jobsBilingual Customer Care Specialist - Growth & Perks
Importante empresa del sector
Ejecutivo de Atención al Paciente (Gestión de Citas Médicas)
Top Doctors
Líder de Campañas e2e y KPIs de Call Center
Telefónica
FBS - Associate Decision Scientist
Capgemini
Retention Specialist - Healthcare SaaS (Hybrid)
Docplanner
Asesor de Inversiones: Impulsa Carteras y Resultados
Soluciones Empresariales en Eficacia
asesor financiero de inversiones cetes directo
Soluciones Empresariales en Eficacia
Analista de Call Center - Atención y Entregas
DHL
Analista de call center
DHL
Agente telefónico- Atención al cliente
AXA Group
Especialista en Retención y Reactivación Telefónica
Importante empresa del sector
Ejecutivo Telefónico de Ventas - Comisiones Ilimitadas
ExpertCell S.A. de C.V.
Ejecutivo telefónico/ Call center
ExpertCell S.A. de C.V.
Call Center HR Manager: Talent, Training & Engagement
INVEX
Agente de Asistencia - Atención al Cliente (Call Center)
AXA Group
VP of Call Center Workforce Operations
Job summary
A global financial institution in Metepec is seeking a multifaceted workforce manager to oversee departmental staffing and capacity planning. The role requires 6-10 years of relevant experience, including senior-level management skills. Candidates should possess a bachelor's degree, with a master's preferred, and intermediate English skills. The position offers a full-time commitment, addressing operational needs and training requirements whilst ensuring the achievement of business goals.
Qualifications
- 6-10 years of relevant experience in a related role.
- Senior level experience with significant people management responsibilities.
- Intermediate English skills.
Responsibilities
- Manage workforce departments and oversee capacity planning and staffing.
- Evaluate employee performance and recommend promotions or terminations.
- Direct resource planning and ensure essential procedures are followed.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.