Bilingual Customer Care Specialist - Growth & Perks

Importante empresa del sector; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A major customer service company in Mexico City is seeking Bilingual Customer Service Agents. The ideal candidates should have at least one year of experience in a call center and advanced conversational English skills. This full-time position offers a competitive salary, full legal benefits from day one, and a positive work environment that fosters growth and development. Opportunities for ongoing training and discounts with various partners are also provided.

Servicios

Competitive salary with a fixed monthly bonus

Full legal benefits from day one

100% paid training and continuous support

Real opportunities for growth and career development

Ongoing learning and skill-building programs

Discounts and partnerships with universities and brands

A positive and respectful work environment

Formación

• Minimum of 1 year of customer service experience in a call center.
• Advanced conversational English proficiency is required.
• Strong communication skills and a positive, responsible attitude.

Responsabilidades

• Taking customer calls and providing friendly, professional support.
• Helping customers with questions related to financial and retail services.
• Finding clear solutions that create a positive customer experience.
• Working closely with a collaborative, service-focused team.
• Representing clients confidently and with care.

Conocimientos

Advanced conversational English

Customer service experience

Strong communication skills

Positive attitude

Responsibility

Educación

College degree in progress, incomplete, or completed

Descripción del empleo

A major customer service company in Mexico City is seeking Bilingual Customer Service Agents. The ideal candidates should have at least one year of experience in a call center and advanced conversational English skills. This full-time position offers a competitive salary, full legal benefits from day one, and a positive work environment that fosters growth and development. Opportunities for ongoing training and discounts with various partners are also provided.