Usa Clinics
Recluta Agencia
Goodleap
Contact Center
Arla
PSC Industries
PSC Industries
PSC Industries
Entrez en contact avec des chasseurs de têtes pour postuler à des offres similairesLuna Talent Sa. De Cv :
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Financiera Independencia
A healthcare service provider in Tijuana is seeking a Contact Center Supervisor to manage daily activities within the inbound call center. The role involves coaching and developing staff, monitoring performance, and ensuring efficient operations. Candidates must have leadership experience, the ability to handle escalated calls, and be bilingual in English and Spanish. This position offers various benefits, including paid training and time off on Mexican holidays.
The Contact Center Supervisor is responsible for all day-to-day activities within the inbound call center group - managing the team and processes to produce the most efficient, effective and highest possible results.
This involves effective coaching, development, and performance management of the team, managing call center staff and service coverage, providing solutions when necessary, and building and motivating a top performing team.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.