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A leading beauty clinic in Jakarta is seeking an Area Commercial Manager to supervise Clinic Sales Managers and drive sales growth. This role entails overseeing client relationships, sales revenue generation, and ensuring exceptional customer experience. Candidates should have at least 4-5 years in sales, preferably in the beauty or wellness industry, along with proven leadership skills. The company offers competitive compensation and a dynamic working environment.
We are looking for a highly driven and strategic leader to join our team as an Area Commercial Manager. This role will supervise all Clinic Sales Managers to drive sales growth and execute clinic-level initiatives, while ensuring premium client experience.
1. Client Relationship Management
Guide Clinic Sales Managers in handling VIP and priority clients.
Build long-term client relationships through consistent follow-ups and personalized communication.
Ensure treatments/products are well matched to client needs and preferences.
2. Sales & Revenue Generation
Oversee sales target achievement across clinics, with strong focus on premium packages and services.
Drive upselling and cross-selling strategies to maximize revenue.
Ensure smooth end-to-end client journey from inquiry to conversion.
Lead and monitor execution of sales initiatives at clinic level (hyperlocal campaigns, referrals, deposits, etc.).
3. Customer Experience & Retention
Guarantee luxury-standard service delivery in all clinics.
Support Clinic Sales Managers in handling escalated complaints with professionalism and empathy.
Ensure each clinic maintains a premium and welcoming atmosphere.
4. Administrative Duties
Monitor and maintain SPC working files.
Track and report sales performance and client feedback.
Ensure follow-ups and scheduling are timely and accurate.
Bachelor’s degree preferred (Business, Marketing, or related field).
Minimum 4–5 years’ experience in sales or client service, with strong preference for candidates from beauty clinic, wellness, or aesthetic industry.
Experienced in managing premium clients and supervising sales teams.
Proven sales, negotiation, and leadership skills.
Professional grooming with confident, pleasant demeanor.
Familiarity with skincare, beauty, or aesthetic treatments is a strong advantage.
Comfortable using CRM tools and sales reporting systems.
Flexible with working hours (including weekends and evenings when needed).
Goal-oriented, self-motivated, and performance-driven.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.