Jobs in Palembang, Indonesia

Job summary

A fast-growing agency in e-commerce is hiring a Process Improvement Specialist to optimize workflows and enhance remote team performance. This position requires at least one year of experience in process improvement and workflow automation using tools like HubSpot or Zapier. Candidates should be detail-oriented and able to work independently in a remote setup. The role offers competitive salary, paid time off, and a supportive team culture, making it an exciting opportunity for professional growth.

Benefits

Qualifications

• At least 1 year of experience in process improvement, operations support, or project coordination.
• Experience in workflow automation using tools like HubSpot or Zapier is essential.
• Strong ability to map processes and create clear documentation.
• Must work independently in a fully remote setting.

Responsibilities

• Review and improve workflows across teams to reduce friction and inefficiencies.
• Document and maintain clear, practical SOPs that teams actually use.
• Design and optimize processes, introducing automation where it adds value.
• Partner with team leads to roll out improvements and track adoption.