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Remote Crypto Chat Support Specialist
Job summary
A global support services company is seeking a Chat Support Consultant to deliver high-quality customer support in crypto trading. Applicants should be native Indonesian speakers with excellent English communication skills and at least 6 months of live chat support experience. The position offers an inclusive international environment with the opportunity to work fully remotely and flexible scheduling. Competitive compensation will be provided in USD, fostering a culture of trust without time-tracking requirements.
Benefits
Qualifications
- At least 6 months of experience in live chat support, preferably in crypto or financial services.
- Basic financial knowledge or payment/banking experience is preferred.
- Strong analytical and research skills.
Responsibilities
- Deliver high-quality customer support in crypto trading via live chat and email.
- Build strong and lasting customer relationships.
- Handle sensitive customer data with care and security.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.