A leading SaaS support company is seeking a Customer Support Consultant in Bandung, Indonesia. As a consultant, you will engage with customers primarily in Dutch and English, identify technical issues, and build positive relationships. This fully remote role offers a fixed schedule of Monday to Friday with competitive compensation in USD. Join a multicultural team dedicated to personal growth and providing exceptional customer experiences.
Serviços
Fixed schedule: Monday-Friday, 5 PM-1 AM (Jakarta time)
Opportunity to work fully remotely
Good bonuses for referring friends
Paid intensive training
Qualificações
Fluent in Dutch (C1) and English (B2).
Experience in customer support roles.
Own a personal laptop/computer with at least 8Gb RAM.
Responsabilidades
Communicate with customers via calls and emails.
Build long-lasting relationships with customers.
Identify and escalate complex technical issues.
Conhecimentos
Excellent Dutch (C1)
English (B2)
Experience with Google Suite
Experience in customer support
Positive attitude
Tech-savvy
Descrição da oferta de emprego
A leading SaaS support company is seeking a Customer Support Consultant in Bandung, Indonesia. As a consultant, you will engage with customers primarily in Dutch and English, identify technical issues, and build positive relationships. This fully remote role offers a fixed schedule of Monday to Friday with competitive compensation in USD. Join a multicultural team dedicated to personal growth and providing exceptional customer experiences.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.