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Remote Crypto Chat Support Specialist
Job summary
A leading support service company is looking for a Chat Support Consultant to provide high-quality customer support in crypto trading via live chat and email. The ideal candidate is a native Indonesian speaker with C1-level English skills and at least 6 months of experience in live chat support, preferably in financial services. This role allows for flexible remote work and offers many benefits, including a supportive management approach and development opportunities.
Benefits
Qualifications
- At least 6 months of live chat support experience, preferably in crypto or financial services.
- Basic financial knowledge or payment/banking experience is preferred.
- Personal computer with at least 8Gb of RAM and a stable internet connection.
Responsibilities
- Deliver high-quality customer support in crypto trading via live chat and email.
- Build strong and lasting customer relationships.
- Handle sensitive customer data with care and security.
- Communicate with developers and cross‑functional specialists.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.