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Remote Multilingual Customer Support Consultant
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Remote Multilingual Customer Support Consultant
Job summary
A leading SaaS support company is seeking a Customer Support Consultant in Bandung, Indonesia. As a consultant, you will engage with customers primarily in Dutch and English, identify technical issues, and build positive relationships. This fully remote role offers a fixed schedule of Monday to Friday with competitive compensation in USD. Join a multicultural team dedicated to personal growth and providing exceptional customer experiences.
Benefits
Qualifications
- Fluent in Dutch (C1) and English (B2).
- Experience in customer support roles.
- Own a personal laptop/computer with at least 8Gb RAM.
Responsibilities
- Communicate with customers via calls and emails.
- Build long-lasting relationships with customers.
- Identify and escalate complex technical issues.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.