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Jobs in Surabaya, United States

(native Japanese) Customer Support Consultant, emails/chats (Remote)

(native Japanese) Customer Support Consultant, emails/chats (Remote)
SupportYourApp
Surabaya ꦱꦸꦫꦧꦪ
Remote
IDR 100,000,000 - 200,000,000
Urgently required
2 days ago
I want to receive the latest job alerts for jobs in Surabaya

Freelance Software Developer (TypeScript) - AI Trainer

Freelance Software Developer (TypeScript) - AI Trainer
Mindrift
Surabaya ꦱꦸꦫꦧꦪ
Remote
USD 15,000 - 25,000
Urgently required
3 days ago

Freelance Software Developer (Javascript - Typescript) - AI Tutor

Freelance Software Developer (Javascript - Typescript) - AI Tutor
Mindrift
Surabaya ꦱꦸꦫꦧꦪ
Remote
IDR 200,000,000 - 300,000,000
Urgently required
5 days ago

Graphic Designer

Graphic Designer
TalentPop App
Surabaya ꦱꦸꦫꦧꦪ
Remote
USD 18,000 - 26,000
Urgently required
5 days ago

Shopify / E-Commerce Assistant

Shopify / E-Commerce Assistant
TalentPop App
Surabaya ꦱꦸꦫꦧꦪ
Remote
USD 6,000 - 12,000
Urgently required
5 days ago
Discover more opportunities than anywhere else.
Find more jobs now

Video Editor

Video Editor
TalentPop App
Surabaya ꦱꦸꦫꦧꦪ
Remote
USD 10,000 - 15,000

Odoo Developer (Full Remote)

Odoo Developer (Full Remote)
Medor.id
Daerah Istimewa Yogyakarta
Remote
IDR 100,000,000 - 200,000,000
Urgently required
Yesterday

SEO Assistant

SEO Assistant
TalentPop App
Kota Medan ᯔᯩᯑᯉ᯲
Remote
USD 10,000 - 15,000
Urgently required
Yesterday
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Social Media Content Creator

Social Media Content Creator
TalentPop App
Kota Medan ᯔᯩᯑᯉ᯲
Remote
IDR 100,000,000 - 200,000,000
Urgently required
Yesterday

Sales

Sales
PT. Inovasi Bersama Muda
Kota Semarang
Remote
IDR 100,000,000 - 200,000,000
Urgently required
Yesterday

Lead Product Designer

Lead Product Designer
Superside
Emea
Remote
USD 30,000 - 60,000
Urgently required
Yesterday

Head of Engineering (Remote)

Head of Engineering (Remote)
Chronicle
Denpasar
Remote
USD 80,000 - 120,000
Urgently required
2 days ago

Recruiter

Recruiter
Hyred
Daerah Khusus Ibukota Jakarta
Remote
USD 5,000 - 7,000
Urgently required
2 days ago

Become a Luxury Brand Evaluator Automobile Project in Yogyakarta, Indonesia

Become a Luxury Brand Evaluator Automobile Project in Yogyakarta, Indonesia
CXG
Kota Yogyakarta
Remote
IDR 100,000,000 - 200,000,000
Urgently required
2 days ago

Customer Growth Manager (EMEA)

Customer Growth Manager (EMEA)
Immutable
Emea
Remote
USD 40,000 - 70,000
Urgently required
2 days ago

Become a Luxury Brand Evaluator Automobile Project in Medan, Indonesia

Become a Luxury Brand Evaluator Automobile Project in Medan, Indonesia
CXG
Kota Medan ᯔᯩᯑᯉ᯲
Remote
IDR 100,000,000 - 200,000,000
Urgently required
2 days ago

Senior Customer Success Manager (Israel)

Senior Customer Success Manager (Israel)
Commvault
Emea
Remote
USD 60,000 - 90,000
Urgently required
2 days ago

Country Manager - Indonesia

Country Manager - Indonesia
PT Canvas Web Design
Daerah Khusus Ibukota Jakarta
Remote
USD 40,000 - 70,000
Urgently required
2 days ago

Accounting Administration

Accounting Administration
Meat Shop & Gourmet Surabaya
Surabaya ꦱꦸꦫꦧꦪ
IDR 100,000,000 - 200,000,000
Urgently required
2 days ago

Staf Accounting

Staf Accounting
PT. Hardaya Widya Graha
Surabaya ꦱꦸꦫꦧꦪ
IDR 200,000,000 - 300,000,000
Urgently required
2 days ago

Chief Accountant

Chief Accountant
Sichuan Golden-elephant Sincerity Chemical Co.,ltd
Surabaya ꦱꦸꦫꦧꦪ
USD 20,000 - 30,000
Urgently required
2 days ago

Accounting and Tax Associate

Accounting and Tax Associate
Firma Optima Solution
Surabaya ꦱꦸꦫꦧꦪ
IDR 100,000,000 - 200,000,000
Urgently required
2 days ago

Assistant Sales Manager

Assistant Sales Manager
Ab Electrolux
Surabaya ꦱꦸꦫꦧꦪ
USD 15,000 - 25,000
Urgently required
2 days ago

Senior Technical Support Engineer

Senior Technical Support Engineer
IBMC
Daerah Khusus Ibukota Jakarta
Remote
IDR 120,000,000 - 180,000,000
Urgently required
3 days ago

Sales Manager

Sales Manager
Korea Trade Investment Promotion Agency
Daerah Khusus Ibukota Jakarta
Remote
IDR 100,000,000 - 200,000,000
Urgently required
3 days ago

(native Japanese) Customer Support Consultant, emails/chats (Remote)

Be among the first applicants.
SupportYourApp
Surabaya ꦱꦸꦫꦧꦪ
Remote
IDR 100.000.000 - 200.000.000
Be among the first applicants.
2 days ago
Job description
Passionate about the world of tech?

What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let's see what it takes

What you will do:

  • Provide exceptional customer support via chats, and emails
  • Build positive and long-lasting relationships with customers
  • Meet team KPIs
  • Always be up-to-date with cutting-edge technology
  • Securely work with customers' sensitive information
  • Apply the latest and greatest customer happiness practices
  • Maintain working knowledge of our client's products and services
  • Communicate with developers and other departments of various IT companies

What you need to succeed in this role:

  • Native Japanese and English communication skills
  • At least 6 months of experience in a customer support role
  • Personal or professional experience in crypto is a must
  • Analytical and research skills
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)

Will be a great plus:

  • Experience with CRM systems

Benefits and Perks:

  • Flexible schedule
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development
  • The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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