Customer Service jobs in Indonesia
Strategy & Projects (Customer Service) - SPX Express (DI Yogyakarta)
SPX Express
Customer Service Executive - Burmese Speaker
IGT Solutions
Customer Service Executive - Tagalog Speaker
IGT Solutions
Customer Service
PT. KOSMETIKA CANTIK INDONESIA
English Customer Service (Fresh Graduate) - Surakarta
TP
Admin Customer Service Online - Admin Marketplace Shopee - Host Live Streaming
Yuke Jewellery
Support And Customer Service
PT. Sentra Studia Indonesia
Connect with headhunters to apply for similar jobsCustomer Service Representative (Branch SUrabaya)
LABEL_COMPANY_CONFIDENTIAL
Customer Service - English Speaker
PT Kreatifitas Sinergisme Teknoindo (KST)
Customer Service Specialist - Jambi
Bank Universal BPR
Customer Service Representative - Jakarta, Indonesia
Binance
Senior Associate Business Operation Manager - Quality Assurance
PT Trinusa Travelindo
Sales Associate - Jamtangan.com (Surabaya)
voilà.id
Data Analyst (Fraud)
Kredivo Group
Key Account Junior Associate (QRIS Project)
Cermati.com
MSME Business Operation Lead
Amar Bank
Insurance Advisor - HSBC (Jkt 3)
AXA
Night Shift Customer Service (Live Chat - Yogyakarta)
TP
Customer Service, e-Commerce
LUXASIA
Strategy & Projects (Customer Service) - SPX Express (DI Yogyakarta)
Job summary
A logistics company in Indonesia is seeking a professional to improve customer service by managing project-based tasks. You will analyze data, present insights, and ensure effective implementation of initiatives while coordinating with various departments. Strong skills in data analysis, MS Excel, and collaboration are essential. Proficiency in Bahasa is required, with English as a plus. This role offers a dynamic work environment focused on process optimization.
Qualifications
- Ability to analyze data and translate insights into recommendations.
- Strong storytelling and visualization skills.
- Creative thinker with collaboration and relationship management abilities.
Responsibilities
- Plan and execute project-based tasks for customer service.
- Drive projects to achieve customer service objectives.
- Coordinate with other departments for timely implementation.
- Track operational metrics and provide updates.
Skills
Plan and execute project-based tasks focused on improving customer service processes and performance. Drive critical projects in a fast-paced environment to achieve key customer service objectives. Ensure the effective and timely implementation of ongoing initiatives by coordinating with other departments. Track key operational metrics and provide regular updates on business performance and project implementation.
- Plan and execute project-based tasks focused on improving customer service processes and performance.
- Drive critical projects in a fast-paced environment to achieve key customer service objectives.
- Ensure the effective and timely implementation of ongoing initiatives by coordinating with other departments.
- Track key operational metrics and provide regular updates on business performance and project implementation.
- Ability to analyze data, interpret insights, and translate them into actionable recommendations.
- Strong storytelling and visualization skills for PowerPoint presentations.
- Creative thinker with excellent collaboration and relationship management abilities.
- Strong skills in MS Excel and Google Sheets.
- Capable of managing end-to-end projects, multitasking, and handling multiple stakeholders effectively.
- Native fluency in Bahasa; English proficiency is a plus.
- Eager to learn about and implement process optimization strategies.
- Ability to manage multiple projects and engage with various stakeholders simultaneously.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
job faster
Follow us
