Insurance Advisor - HSBC (Jkt 3)

AXA; Daerah Khusus Ibukota Jakarta; On-site; IDR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated professional to enhance Bancassurance performance. This role involves building strong relationships with bank managers, preparing detailed production reports, and ensuring compliance with regulatory standards. The ideal candidate will possess excellent communication and analytical skills, along with a commitment to customer service excellence. Join a dynamic team where your contributions will drive growth and innovation in the insurance sector, making a significant impact on customer satisfaction and business success.

Qualifications

• Minimum of Diploma III or Bachelor's degree in any discipline.
• At least 2 years of experience in the insurance industry.

Responsibilities

• Coordinate relationships with Branch Managers to support Bancassurance growth.
• Prepare production reports and ensure regulatory compliance.

Skills

Communication Skills

Analytical Skills

Problem-Solving Skills

Team Leadership

Customer Service Excellence

Education

Diploma III or Bachelor's Degree

Tools

Marketing Media

Job description

Job Responsibilities

• Coordinate and maintain good relationships with Branch Managers or Relation Managers of the banks allocated to support performance and Bancassurance growth.
• Prepare production reports on a daily, weekly, and monthly basis.
• Coordinate with the Claims Team for claims settlements.
• Perform Customer Centricity by being attentive, reliable, and available to customers, in line with current AXA pillars.
• Ensure compliance by meeting regulatory requirements, policies, and procedures.

Minimum Requirements

• Completion of a minimum of Diploma III or a Bachelor's degree in any discipline.
• At least 2 years of experience in the current position within an insurance company.
• Excellent communication and group facilitation skills, with the ability to write and deliver training courses and materials.
• Good analytical and problem-solving skills, with a creative, innovative approach and a focus on Customer Service Excellence.
• Strong team leadership and time management skills.
• Good knowledge of general insurance products (retail and commercial).
• High level of integrity, dependability, and a strong sense of urgency and results orientation.
• Proficiency in marketing media and technologies.
• Good command of English.