1.273
Customer jobs in Indonesia
Customer Service Executive
Customer Service Executive
GLOBE RIDER LOGISTICS SDN BHD
Tangerang
USD 15,000 - 25,000
Urgently required
2 days ago
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Sr. Consultant, Client Success
Sr. Consultant, Client Success
Visa
Daerah Khusus Ibukota Jakarta
USD 45,000 - 65,000
Urgently required
2 days ago
E-Commerce Sales Outreach Specialist
E-Commerce Sales Outreach Specialist
TalentPop App
Surabaya ꦱꦸꦫꦧꦪ
Remote
USD 6,000 - 10,000
Urgently required
2 days ago
FnB Head Sales
FnB Head Sales
PT Kuliner Jalan Langit
Bogor
IDR 300,000,000 - 400,000,000
Urgently required
2 days ago
CRM and Event Support Senior Staff (AEON MALL Sentul City)
CRM and Event Support Senior Staff (AEON MALL Sentul City)
AEON Mall
Bogor
IDR 100,000,000 - 200,000,000
Urgently required
2 days ago
Counsellor Trainee (East Surabaya)
Counsellor Trainee (East Surabaya)
IDP Education Ltd
Garut
USD 8,000 - 12,000
Urgently required
2 days ago
Medical Sales Representative - Oncology (Surabaya)
Medical Sales Representative - Oncology (Surabaya)
Gene Solutions
Surabaya ꦱꦸꦫꦧꦪ
USD 12,000 - 18,000
Urgently required
2 days ago
Beauty Advisor - Bandung
Connect with headhunters to apply for similar jobsEducation Center Manager (Depok)
Education Center Manager (Depok)
Edukita
Depok
IDR 150,000,000 - 210,000,000
Urgently required
2 days ago
Sales Manager - Consumer, West & Central Java
Sales Manager - Consumer, West & Central Java
Signify
Surabaya ꦱꦸꦫꦧꦪ
USD 30,000 - 50,000
Urgently required
2 days ago
Sales Manager - Paint Products
Sales Manager - Paint Products
Cahaya Research Indonesia
Bogor
IDR 100,000,000 - 200,000,000
Urgently required
2 days ago
Customer Service Executive (Bahasa) - Johor (July & Aug Intake)
Customer Service Executive (Bahasa) - Johor (July & Aug Intake)
Agensi Pekerjaan JobScoper Sdn. Bhd.
Tangerang
IDR 200,000,000 - 300,000,000
Urgently required
2 days ago
Assistant Manager - Customer Technical Support Service
Assistant Manager - Customer Technical Support Service
Goodyear Dunlop Tires Germany GmbH
Bogor
USD 40,000 - 60,000
Urgently required
2 days ago
Field Sales Executive (Bogor)
Branch Manager - Maros (Sulawesi Selatan)
Branch Manager - Maros (Sulawesi Selatan)
Ruangguru.com
Maros
IDR 300,000,000 - 400,000,000
Urgently required
2 days ago
AVP-Roaming, Loyalty Retention, FWA & FTTH
AVP-Roaming, Loyalty Retention, FWA & FTTH
PT. Indosat Tbk
Kota Semarang
USD 25,000 - 40,000
Urgently required
7 days ago
Assistant Sales Manager - Natra Bintan, a Tribute Portfolio Resort
Assistant Sales Manager - Natra Bintan, a Tribute Portfolio Resort
Nuvance Health
Kepulauan Riau
IDR 200,000,000 - 300,000,000
Urgently required
5 days ago
Sales Manager - Natra Bintan, a Tribute Portfolio Resort
Sales Manager - Natra Bintan, a Tribute Portfolio Resort
Radiology Partners Gulf Coast
Kepulauan Riau
USD 40,000 - 60,000
Urgently required
5 days ago
Assistant Sales Manager - Natra Bintan, a Tribute Portfolio Resort
Assistant Sales Manager - Natra Bintan, a Tribute Portfolio Resort
New Jersey Department of Children and Families
Kepulauan Riau
IDR 200,000,000 - 300,000,000
Urgently required
5 days ago
Assistant Sales Manager - Natra Bintan, a Tribute Portfolio Resort
Assistant Sales Manager - Natra Bintan, a Tribute Portfolio Resort
Radiology Partners Gulf Coast
Kepulauan Riau
USD 10,000 - 20,000
Urgently required
5 days ago
Assistant Sales Manager - Natra Bintan, a Tribute Portfolio Resort
Assistant Sales Manager - Natra Bintan, a Tribute Portfolio Resort
North Dakota State University
Kepulauan Riau
IDR 15,000,000 - 30,000,000
Urgently required
5 days ago
Assistant Sales Manager - Natra Bintan, a Tribute Portfolio Resort
Assistant Sales Manager - Natra Bintan, a Tribute Portfolio Resort
SMEI
Kepulauan Riau
USD 8,000 - 12,000
Urgently required
5 days ago
Sales Manager - Natra Bintan, a Tribute Portfolio Resort
Sales Manager - Natra Bintan, a Tribute Portfolio Resort
SMEI
Kepulauan Riau
IDR 100,000,000 - 200,000,000
Urgently required
5 days ago
Sales Manager - Natra Bintan, a Tribute Portfolio Resort
Sales Manager - Natra Bintan, a Tribute Portfolio Resort
North Dakota State University
Kepulauan Riau
USD 20,000 - 30,000
Urgently required
5 days ago
Manager, Customer Service
Manager, Customer Service
adidas
Daerah Khusus Ibukota Jakarta
USD 30,000 - 50,000
Urgently required
6 days ago
Customer Service Executive
Be among the first applicants.
GLOBE RIDER LOGISTICS SDN BHD
Tangerang
USD 15.000 - 25.000
Be among the first applicants.
2 days ago
Job description
Job Responsibility
- Manage and process customer orders, inquiries, and complaints efficiently and professionally, ensuring adherence to GLOBE RIDER GROUP's service standards and operational procedures.
- Serve as the primary point of contact for key clients, building and maintaining strong, long-lasting relationships through proactive communication and exceptional service delivery.
- Coordinate with internal departments, including operations, sales, and finance, to resolve customer issues, expedite shipments, and ensure accurate billing and documentation.
- Utilize market knowledge and product expertise to provide informed solutions and recommendations to customers, addressing their specific logistics needs and promoting GLOBE RIDER GROUP's services.
- Prepare and maintain accurate documentation, including shipping documents, invoices, and customer records, ensuring compliance with regulatory requirements and company policies.
- Identify and analyze customer service trends and issues, recommending process improvements and solutions to enhance customer satisfaction and operational efficiency.
- Proactively address and resolve complex customer complaints and disputes, demonstrating strong problem-solving skills, patience, and empathy to achieve mutually agreeable outcomes.
- Maintain a thorough understanding of GLOBE RIDER GROUP's service offerings, pricing structures, and competitive landscape to effectively address customer inquiries and promote sales opportunities.
- Possess a Diploma in a relevant field with a minimum of 5 years of experience in a customer service role, preferably within the logistics or freight forwarding industry.
- Demonstrate fluency in English, Bahasa Malaysia, and Mandarin, both written and verbal, to effectively communicate with a diverse customer base and internal teams.
- Exhibit strong documentation skills to accurately record customer interactions, update records, and prepare reports as needed.
- Possess in-depth market knowledge of the logistics industry, including understanding of freight forwarding processes, customs regulations, and international trade practices.
- Demonstrate comprehensive product knowledge of the company's service offerings to effectively address customer inquiries and provide tailored solutions.
- Utilize excellent communication skills to actively listen to customer concerns, clearly articulate information, and maintain a professional and courteous demeanor at all times.
- Apply problem-solving skills to identify and resolve customer issues efficiently and effectively, escalating complex cases to the appropriate channels when necessary.
- Maintain patience and empathy when dealing with challenging customers or situations, ensuring a positive customer experience even under pressure.
- Excellent career growth and development opportunities
- Get to work with a small and intimate group of people
- Competitive Salary/Allowance and Performance Bonus
- Dental/Medical Check-up Allowance
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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