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Call Center Operator jobs in United Arab Emirates

Techno-Commercial Consultant Electricity Bulk supply agreement

Wtsenergy

Ras Al Khaimah
On-site
AED 120,000 - 200,000
30+ days ago
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Customer Service Representative

Avery Dennison

Dubai
On-site
AED 60,000 - 80,000
30+ days ago

Manager- Client Services

First Abu Dhabi Bank

Abu Dhabi
On-site
AED 120,000 - 150,000
30+ days ago

Customer Service Representative

AkzoNobel

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Inside Sales Representative

Fortinet

Dubai
On-site
AED 60,000 - 120,000
30+ days ago
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Electric Vehicle Sales Advisor

Chalhoub Group

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Scientific Sales Advisor (Veterinarian / Vet Nurse)

SV Companies

Dubai
On-site
AED 183,000 - 258,000
30+ days ago

Scientific Sales Advisor (Veterinarian / Vet Nurse)

Snaphunt

Abu Dhabi
On-site
AED 120,000 - 200,000
30+ days ago
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Scientific Sales Advisor (Veterinarian / Vet Nurse)

SV Companies

Abu Dhabi
On-site
AED 50,000 - 80,000
30+ days ago

Scientific Sales Advisor (Veterinarian / Vet Nurse)

SV Companies

Sharjah
On-site
AED 120,000 - 200,000
30+ days ago

Customer Service Advisor - Real Estate

Minacs

Dubai
On-site
AED 110,000 - 147,000
30+ days ago

Senior Client Relationship Manager

Bullionsproperties

Business Bay
On-site
AED 120,000 - 200,000
30+ days ago

Customer Service Representative (Freezone Experience is a MUST)

Tafaseel BPO

Ajman
On-site
AED 60,000 - 120,000
30+ days ago

Telesales Agent

Tafaseel BPO

Ajman
On-site
AED 60,000 - 120,000
30+ days ago

Customer Service Specialist - Emirati Graduate Program

Ferrero

Dubai
On-site
AED 110,000 - 166,000
30+ days ago

Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic)

Concentrix

Dubai
On-site
AED 80,000 - 120,000
30+ days ago

Telesales Representative

Capitalzone

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

UAEN Sales Assistant | Retail | Fashion | UAE

Robinson & Co (Singapore) Pte Ltd

United Arab Emirates
On-site
AED 60,000 - 120,000
30+ days ago

Pioneer Talent Program - Customer Service Representative

Binance

United Arab Emirates
Remote
AED 60,000 - 90,000
30+ days ago

Property Sales Consultant- UAE

Alyana UK Ltd

Dubai
On-site
AED 60,000 - 100,000
30+ days ago

Service Desk Assistant - UAE

See Ishidas current vacancies

Dubai
On-site
AED 50,000 - 80,000
30+ days ago

Customer Service Representative - Emiratized Role

First Abu Dhabi Bank

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Contact Center Supervisor - Community Management

Tafaseel BPO

Dubai
On-site
AED 40,000 - 80,000
30+ days ago

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Techno-Commercial Consultant Electricity Bulk supply agreement
Wtsenergy
Ras Al Khaimah
On-site
AED 120,000 - 200,000
Full time
30+ days ago

Job summary

A leading energy consultancy firm is seeking a qualified TechnoCommercial Consultant with extensive UAE Electricity industry experience. The role focuses on providing technocommercial support for a retail electricity distribution project in Ras Al Khaimah. Key qualifications include a relevant Bachelor's degree and proven project management skills. The consultant will review agreements, support service level framing, and manage project-related tasks to ensure compliance with technical standards.

Qualifications

  • Experience in the Electricity industry and bulk supply agreements is required.
  • Experience reviewing and assessing claims for high value complex contracts.
  • Strong planning and coordination skills.

Responsibilities

  • Review technocommercial aspects of the Bulk Supply Agreement.
  • Support in framing Service Level Agreement and identifying hidden costs.
  • Assist in bridging the gap between customers and Company regarding connection processes.

Skills

Technical expertise in electricity industry
Project management skills
Analytical skills
Strong administration and organizational skills
Excellent written and spoken English

Education

Bachelor's degree in Economics, Supply Chain Management, Law or Engineering
Master's Degree or professional certification
MCIPS Level 4 or 5
PMP certification
Job description

Job Description

TechnoCommercial Consultant (Electricity Bulk supply agreement)

JOB PURPOSE:

  • We are seeking to engage a qualified Consultant with UAE Electricity industry/Projects experience with strong understanding of local regulations to provide technocommercial support and project management for our retail electricity distribution project in Ras Al Khaimah.
  • The selected consultant will play a pivotal role in driving the successful of this project by combining technical expertise with commercial acumen to ensure a seamless transition from agreement finalization to operational readiness.

RESPONSIBILITIES:

  • Review technocommercial and financial aspects of the Bulk Supply Agreement including recommendations to ensure compliance with local technical standards or regulatory requirements.
  • Support in framing Service Level Agreement and identifying risks hidden costs potential penalties and additional charges associated with it.
  • Support in modeling network connection costs for customers including connection charges infrastructure costs and regulatory fees to enable benchmarking with grid suppliers connection costs as required.
  • Assist in bridging the gap between customers technical requirements and Companys understanding of the connection/switching process to grid supplier including but not limited to energy efficiency and optimization of infrastructures/existing captive generations.
  • Understanding of technocommercial requirements under the agreement including but not limited to assessment of Load Factor and Power Factor requirements for the project/individual customers.
  • Project management support (Project Management Engineer with UAE power industry experience) e.g. operationalization commercial structuring technology setup SLA management customer service frameworks etc.

REQUIREMENTS:

  • Bachelors degree in Economics or Supply Chain Management or Law Engineering or a related field required.
  • A Masters Degree or professional certification is preferred.
  • MCIPS (Level 4 or 5 required
  • PMP preferred.
  • Experience in Electricity industry and bulk supply agreements is required for this role.
  • Experience reviewing and assessing claims for high value complex contracts.
  • Excellent written and spoken English.
  • Strong administration and organizational skills
  • Strong planning and coordination skills.
  • Strong analytical skills with attention to detail.

LOCATION: UAE


Required Experience:

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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