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Remote Emirati Health Call Center Agent
Resumo da oferta
A leading healthcare provider in the UAE is seeking an Emirati Call Center Executive who will be the first point of contact for HealthHub patients. The role involves managing high-volume inbound and outbound calls, live chats, and social media inquiries. Full-time and part-time schedules are available with a 100% remote option after training. Ideal candidates should be UAE Nationals with strong communication skills, tech-savviness, and customer service experience. Join a supportive team focused on patient-centered care.
Serviços
Qualificações
- UAE National with strong communication and interpersonal skills.
- 2–3 years in a customer-facing role; experience in healthcare or insurance verification is beneficial.
- Excellent computer literacy; strong written/verbal skills in Arabic & English.
Responsabilidades
- Deliver exceptional service across phone and digital channels.
- Manage omnichannel communication (calls, chat, WhatsApp, email, social).
- Coordinate urgent cases for timely resolution.
Conhecimentos
Formação académica
Ferramentas
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.