Dubai-Based Global Lab Services & Client Success Specialist

Mayo Clinic; Remote; AED 120,000 - 200,000; Full time

Job summary

A leading healthcare institution is seeking an International Regional Services Specialist in Dubai. The role involves delivering operational and logistical support to international clients, training them on the use of services, and developing onboarding programs. This position requires strong communication, multitasking skills, and a bachelor's degree, preferably with clinical laboratory experience. The role necessitates up to 80% of domestic and international travel, and candidates must have valid UAE work authorization.

Qualifications

• Requires a bachelor's degree, preferably in science or a related business field.
• Preferred: 5 years experience in a hospital/clinical setting.
• Strong preference for candidates with clinical laboratory experience.

Responsibilities

• Deliver technical operational and logistical support to clients.
• Train clients to navigate MCL's products and services.
• Develop custom onboarding programs for new accounts.

Skills

Customer focused

Excellent communication

Technical competence

Multitasking

Problem-solving

Adaptability

Cultural awareness

Relationship management

Education

Bachelor's degree in science or related field

Tools

Microsoft Office Suite

Job description

A leading healthcare institution is seeking an International Regional Services Specialist in Dubai. The role involves delivering operational and logistical support to international clients, training them on the use of services, and developing onboarding programs. This position requires strong communication, multitasking skills, and a bachelor's degree, preferably with clinical laboratory experience. The role necessitates up to 80% of domestic and international travel, and candidates must have valid UAE work authorization.