Crypto Technical Client Advisor — 24/7 Support

Copper; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading digital asset infrastructure firm in Abu Dhabi is seeking a Middle Office Associate to provide high-touch technical support to institutional clients. The ideal candidate will have a degree in a relevant field and experience in technical account management within the cryptocurrency or financial services industry. This dynamic role involves addressing client queries, collaborating with stakeholders, and ensuring client satisfaction. The firm offers a vibrant work environment and growth opportunities.

Qualifications

• Experience in a technical account management role, ideally in cryptocurrency or financial services.
• Strong understanding of cryptocurrency technology, blockchain, and digital assets.
• Capability to build rapport with clients and deliver high-quality support.

Responsibilities

• Provide high-touch technical support to institutional clients.
• Manage client expectations under time pressures.
• Collaborate with internal stakeholders to resolve client queries.

Skills

Technical account management

Understanding of cryptocurrency technology

Exceptional communication skills

Problem-solving mindset

Detail-oriented

Education

Bachelor’s degree in Computer Science, Finance, or Business

Tools

Project management skills

Job description

A leading digital asset infrastructure firm in Abu Dhabi is seeking a Middle Office Associate to provide high-touch technical support to institutional clients. The ideal candidate will have a degree in a relevant field and experience in technical account management within the cryptocurrency or financial services industry. This dynamic role involves addressing client queries, collaborating with stakeholders, and ensuring client satisfaction. The firm offers a vibrant work environment and growth opportunities.