Call Center Operator jobs in United States

We are looking for a Call Center Operator to join our team in Ajman, UAE. The successful candidate must have a biometric passport and be comfortable with English speaking roles. Indians are preferred but not mandatory. This is a contract job and does not include accommodation.

The ideal candidate will have experience in customer service and call center operations. They must be able to multi-task and work efficiently in a fast-paced environment. They should also be able to handle customer complaints and questions while accurately entering data into our system.

• Answering incoming calls from customers
• Responding to customer inquiries in a polite and professional manner
• Accurately entering customer data into our system
• Maintaining customer relations by providing helpful solutions to their queries
• Resolving customer complaints in an efficient manner
• Following up on customers after their inquiry has been addressed