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Remote Emirati Health Call Center Agent
Job summary
A leading healthcare provider in the UAE is seeking an Emirati Call Center Executive who will be the first point of contact for HealthHub patients. The role involves managing high-volume inbound and outbound calls, live chats, and social media inquiries. Full-time and part-time schedules are available with a 100% remote option after training. Ideal candidates should be UAE Nationals with strong communication skills, tech-savviness, and customer service experience. Join a supportive team focused on patient-centered care.
Benefits
Qualifications
- UAE National with strong communication and interpersonal skills.
- 2–3 years in a customer-facing role; experience in healthcare or insurance verification is beneficial.
- Excellent computer literacy; strong written/verbal skills in Arabic & English.
Responsibilities
- Deliver exceptional service across phone and digital channels.
- Manage omnichannel communication (calls, chat, WhatsApp, email, social).
- Coordinate urgent cases for timely resolution.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.