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723
Call Center Representative jobs in United Arab Emirates
Call Center Representative
Emirates Home Nursing
Dubai
On-site
AED 60,000 - 120,000
2 days ago
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Call Center Representative
Sharmax Motors
Dubai
On-site
AED 60,000 - 120,000
5 days ago
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Call Center Representative (Automotive)
Boundless Consulting
Dubai
On-site
AED 60,000 - 120,000
28 days ago
Call Center Agent â Automotive Division
ALBA CORP
Dubai
On-site
AED 60,000 - 120,000
Yesterday
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Discover more opportunities than anywhere else. Find more jobs nowRC, RAK AL Wadi Call Center Agent
Marriott Hotels Resorts
Ras Al Khaimah
On-site
AED 60,000 - 120,000
Yesterday
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Call Center Agent 26J25
TALENTMATE
Abu Dhabi
On-site
AED 91,000 - 147,000
4 days ago
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Connect with headhunters to apply for similar jobsIT Customer Support Analyst
The Cigna Group
Dubai
On-site
AED 120,000 - 150,000
Yesterday
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Customer Service Representative 30J25
TALENTMATE
Abu Dhabi
On-site
AED 60,000 - 120,000
Yesterday
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Call Center Supervisor
Perfect Doctors Clinic
Dubai
On-site
AED 120,000 - 200,000
Yesterday
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Customer Support Specialist (Remote)
Pulse Media
Abu Dhabi
Remote
AED 165,000 - 239,000
Yesterday
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Customer Service Rep.
Talent Bridge HR Consultancy Dubai
Dubai
On-site
AED 60,000 - 120,000
Yesterday
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Sales Advisor - Heavy Truck & Bus (Commercial Vehicles)
Al Tayer Group
Dubai
On-site
AED 60,000 - 120,000
Yesterday
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Senior Fleet Sales Advisor, Ford (Abu Dhabi)
Al Tayer Group
Abu Dhabi
On-site
AED 120,000 - 200,000
Yesterday
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Sales Advisor - Ferrari
Al Tayer Group
Dubai
On-site
AED 60,000 - 120,000
Yesterday
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Finance Executive Client Invoicing and Credit Control
Mace Oman
Dubai
On-site
AED 120,000 - 200,000
Yesterday
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Creative Design Sales Consultant
Mirage Minds
United Arab Emirates
On-site
AED 120,000 - 200,000
Yesterday
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Design Sales Consultant
Mirage Minds
United Arab Emirates
On-site
AED 120,000 - 200,000
Yesterday
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Business Banking: Client Services Manager – Abu Dhabi
Mashreqbank PSC
United Arab Emirates
On-site
AED 60,000 - 120,000
Yesterday
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Client Services Manager, Business Banking.RBU - Abu Dhabi - Main - BB Customer Service & Qualit[...]
Mashreqbank PSC
United Arab Emirates
On-site
AED 60,000 - 120,000
Yesterday
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Luxury Property Sales Consultant (Dubai)
WZAYEF
United Arab Emirates
On-site
AED 120,000 - 200,000
Yesterday
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Vehicle Handover & Customer Experience Specialist
Al Tayer Group
United Arab Emirates
On-site
AED 120,000 - 200,000
Yesterday
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Call Center Representative
Emirates Home Nursing
Dubai
On-site
AED 60,000 - 120,000
Full time
2 days ago
Be an early applicant
Job summary
A healthcare service provider in Dubai is looking for a motivated individual to manage daily patient and client bookings while ensuring excellent customer service. The role involves scheduling communication with nurses, responding to client inquiries across multiple platforms, and maintaining an efficient office reception. Previous experience in customer service is preferred. Join a dynamic team and contribute to enhancing client experiences in a reputable agency.
Qualifications
- Minimum 1 year of experience in customer service preferred.
Responsibilities
- Adhere to company’s vision and accountabilities.
- Manage patient and client bookings daily.
- Communicate with nurses regarding schedule changes.
- Respond and speak to clients on live chat or social media.
- Handle any payment received in absence of Accountant.
Skills
Customer service
Job description
Job Description:
- Adhere to company’s vision, mission, and core values.
- Adhere to organizations communication structure and accountabilities.
- Accountable for providing and maintaining a good reputation as the face of the company.
- Representing the agency in all forms and every aspect
- Ensures to maintain confidentiality and avert conflict of interest.
- Ensure leads are responded to and followed up in a timely manner
- Keep conversion rates at agreed levels according to KPI’s
- Responsible for filing of all documents, excluding HR files and patient records
- Manage all patient and Client bookings daily
- Manage booking cancellations for clients and inform the concerned nurse or HCA
- Confirm all payment terms with the Client and inform Nurse/HCA prior to visit
- Be aware of all regular clients and ad hoc to update the Client data daily
- Update data daily with all nurse’s schedules
- Manage the reception daily on a rotational basis
- Communicate with nurses regarding schedule changes
- Coordinate with drivers and nurses regarding access to communities and properties as required
- Greet all Clients visiting to the office and ensure they are looked after and meet with the appropriate team member.
- Receive customer complaints and notify the team leader
- Answer all client queries
- Respond and speak to clients on live chat/Instagram/Facebook messenger
- Follow up with Clients to close deals and bookings
- Responsible and accountable for handling any payment received from drivers or nurses, in the absence of the Accountant and team leader
- Deal with incoming and outgoing couriers, including the dispatch of information regarding payment collections
Skills
- customer service: 1 year (Preferred)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.