Automotive Customer Care Specialist

Qureos Inc; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A customer service organization is seeking an enthusiastic individual to manage customer inquiries and provide product information effectively. The ideal candidate should have experience in dealing with the public, excellent communication skills, and the ability to multitask in a busy environment. Responsibilities include answering customer calls, processing orders, and resolving complaints while maintaining confidentiality. This role offers a dynamic work environment.

Qualifications

• Experience in dealing with the public.
• Ability to work with others in a close manner.

Responsibilities

• Answering phones from customers and responding to inquiries.
• Handling and resolving customer complaints.
• Providing customers with product information.
• Processing orders and applications requested by customers.
• Reporting escalating priority issues to management.

Skills

Excellent communication skills

Good computer skills

Good multitasking skills

Technical expert in related computer applications

Job description

A customer service organization is seeking an enthusiastic individual to manage customer inquiries and provide product information effectively. The ideal candidate should have experience in dealing with the public, excellent communication skills, and the ability to multitask in a busy environment. Responsibilities include answering customer calls, processing orders, and resolving complaints while maintaining confidentiality. This role offers a dynamic work environment.