Restaurant Manager jobs in South Africa

Job title: Restaurant Manager - Rustenburg Mall

Job Location: Gauteng, Randburg

Deadline: January 16, ****

Closing date: **************

• Be more than just a manager!
• Do you have fire in your belly and purpose in your heart?
• Do you pour all that you are into all that you do....
• and have a little fun on the way?
• Safeguard the financial success of the restaurant by ensuring customer satisfaction and profitability in accordance with Nando's Brand and operating standards.
• Manage a team of people, ensure quality of products served and service given as well as ensuring all brand regulations are met and exceeded.
• Matric, 3-5 years restaurant management experience, driver's licence, experience in Microsoft Office, attention to detail and accuracy.
• Ability to manage a group of people within a restaurant and kitchen.
• Excellent communication skills, knowledge of restaurant operations including people, product and customer processes.
• Excellent communication skills – both written and verbal, financial and business acumen, coaching and mentoring skills.
• People Management: Conducts regular one-on-one's with employees, providing coaching, mentorship and guidance where appropriate.
• Implements corrective action, performance management or disciplinary processes for performance or disciplinary issues.
• Conducts performance reviews for Assistant and Junior Restaurant Managers (Patraos), including development of their personal development plan.
• Prepares for and initiates disciplinary hearings where appropriate.
• Monitors behaviour in the restaurant to ensure that any form of abuse is reported, addressed and followed up.
• Informs on and actions Department of Labour inspections and audits (including the HRBP).
• Creates a restaurant environment that fosters learning and development.
• Completes, submits and monitors payroll information in accordance with Nando's policies and procedures.

• Manages restaurant activity to ensure excellent customer service and efficient operations.
• Monitors compliance to Nando's brand and operational standards, operating requirements.
• Works with the Assistant Manager to resolve Escudo, Qpro and SOP queries.
• Addresses and rectifies identified breaches and operational directives.
• Conducts a weekly and period close GP count and calculation.
• Performs shift management duties for the casa as required.
• Conducts a weekly management meeting, reviewing and updating minutes and allocating tasks for the week ahead.
• Identifies and executes plans to improve the business following quarterly meeting with the Area Manager.
• Works with the Area Manager and Regional Facilities Manager to implement planned maintenance and minor capital projects.
• Works with the Loss Prevention Officer to identify and implement risk management and prevention controls.

• Provides input into the development of the restaurant budget, reviewing continuously, setting targets and managing adherence to established parameters.
• Maintains sound financial control of the restaurant in accordance to set financial parameters.
• Facilitates business growth by analysing income statements and monitoring business performance indicators on a regular basis.
• Manages income and expenditure to ensure the required return on sales / conversion.
• Reviews and signs off on external delivery company invoices on a weekly basis.
• Reviews, investigates and resolves weekly cash shortage reports from Finance department.
• Reviews all accounts for accuracy on a monthly basis.

• Reviews the Brand touch point check on a quarterly basis and implements corrective action.
• Plans and executes quarterly CSI and community initiatives.
• Seeks opportunities to increase sales and to market and promote the casa.
• Builds relationships within the local community to drive large scale product orders (government, corporate, schools).

Hospitality / Hotel / Restaurant jobs

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