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Junior Support Analyst
Job summary
A software solutions provider in Durban is seeking an individual to evaluate design functionality and conduct testing for user-friendliness. The role involves monitoring performance metrics and suggesting optimizations. Candidates should have a Matric certificate and strong computer proficiency, along with effective communication skills and attention to detail. This position offers an opportunity to work both independently and collaboratively.
Qualifications
- Basic computer proficiency required.
Responsibilities
- Evaluate design, layout, and functionality for user-friendliness.
- Conduct functionality and cross-browser/device testing.
- Monitor performance metrics and recommend optimizations.
- Review UI and content for consistency and brand alignment.
- Identify opportunities for feature enhancements.
Skills
Education
Attention to detail. Effective communication skills. Ability to work independently and collaboratively
Evaluate design, layout, and functionality for user-friendliness, responsiveness, and accessibility. Conduct functionality and cross-browser/device testing to ensure features work seamlessly across platforms. Monitor performance metrics like load times and server response, recommending optimizations. Review UI and content for consistency and brand alignment. Identify opportunities for feature enhancements based on user feedback and usability analysis to improve engagement and efficiency.
Matric certificate. Basic computer proficiency
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.