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Customer Outreach Specialist
Job summary
A customer outreach company in Gauteng is seeking a motivated Customer Outreach Specialist. In this role, you'll connect with potential clients through phone and email, explain services simply, and pass interested leads to the sales team. Requirements include great communication skills, a positive attitude, and basic computer literacy. No prior experience is necessary as the company provides full training. This role is perfect for someone eager to learn and grow within a collaborative team environment.
Qualifications
- Excellent communication skills required for customer interactions.
- Basic computer literacy necessary for data entry and CRM usage.
- Fluency in English is essential; Afrikaans is a plus.
Responsibilities
- Contact potential clients via phone and email.
- Maintain organized records of follow-ups.
- Work towards daily and monthly performance goals.
- Deliver a positive customer experience.
Skills
We're looking for a confident, friendly, and motivated Customer Outreach Specialist to join our team.
You'll be contacting potential clients, introducing our services, and helping create new business opportunities — all over the phone and online.
No experience is required; we provide full training.
Contact potential clients via phone and email.
Have friendly conversations and explain our services in a simple, clear way.
Identify interested leads and pass them on to the sales team.
Keep track of your follow-ups and maintain organized records.
Work towards achievable daily and monthly goals.
Deliver a positive, professional customer experience.
Great communication skills and a good phone manner.
A positive attitude and willingness to learn.
Basic computer literacy (email, CRM, simple data entry).
Fluent in English (Afrikaans is a plus).
No experience needed — we'll train you.
You're confident, enthusiastic, and enjoy talking to people.
You're eager to learn, open to feedback, and motivated by growth, teamwork, and achieving your goals.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.