Region: (Various)
Reports To: Branch Manager
Indirect Reports: Regional Operations Manager
The Community Operations Manager assists the Branch Manager with growth initiatives (OI, customers, attrition, etc.) and implements the local community strategy within the branch. The role includes operational management functions such as:
The role involves strategic planning, community engagement, crime reduction initiatives, SAPS collaboration, customer service, staff training, marketing, and overall operational management. Specific duties include developing security strategies, conducting risk assessments, managing relationships with SAPS and community forums, overseeing staff training, ensuring compliance, managing budgets and HR processes, and leading special projects.
Fidelity Services Group supports fair practice and encourages applications from all qualified candidates, especially from disadvantaged groups. If not contacted within 10 working days after the closing date, please consider your application unsuccessful.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.