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Front Office Manager
Job summary
A leading hospitality recruitment firm seeks a skilled Front Office Manager to lead a dedicated team in a high-performing corporate hotel in Gauteng. The ideal candidate will have strong leadership and guest service skills, experience in a 4–5 star environment, and a diploma in hospitality. This role offers a competitive salary and opportunities for growth within a reputable hotel group.
Benefits
Qualifications
- Proven experience as a Front Office Manager in a 4–5 star hotel environment.
- Strong leadership abilities and communication skills.
- Solid understanding of hotel systems.
Responsibilities
- Oversee daily front office operations for a seamless guest experience.
- Lead, mentor, and motivate the front office team.
- Manage check-in, check-out, and guest relations efficiently.
Skills
Education
Tools
2025-12-02 - 2026-01-01
Permanent
JHB004591
Hospitality
Gauteng, JHB - Central
Market related salary
We are inviting applications for a professional and service-driven Front Office Manager to lead a Front Office team at a high-performing corporate hotel.
This role requires a polished individual with strong leadership ability, exceptional guest service standards, and a solid understanding of front office operations.
- Oversee daily front office operations to ensure a seamless guest experience
- Lead, mentor, and motivate the front office team
- Manage check-in, check-out, reservations, and guest relations efficiently
- Maintain high service standards, ensuring consistency with brand expectations
- Handle guest feedback, complaints, and VIP requirements with professionalism
- Collaborate with Housekeeping, F&B, and other departments for smooth operations
- Ensure accurate billing, cash-ups, and financial controls
- Prepare reports, manage rosters, and support operational planning
- Locals
- Diploma in Hospitality
- Proven experience as a Front Office Manager 4–5 star hotel environment
- Strong leadership and communication skills
- Solid understanding of hotel systems (PMS, reservations, reporting tools)
- Excellent problem-solving skills and a guest-first mindset
- Ability to work under pressure in a fast-paced environment
- Professional appearance and exceptional interpersonal skills
- Competitive salary package
- Professional, supportive working environment
- Opportunity to grow within a reputable hotel group
- Exposure to a high-standard corporate hospitality environment
Aida Ioannides
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.