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Hotel jobs in South Africa

Night Manager

Sun International

Vanderbijlpark
On-site
ZAR 200,000 - 300,000
Today
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Receptionist

Sun International

Cape Town
On-site
ZAR 150,000 - 180,000
Today
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Food & Beverage Manager

One&Only Cape Town

Cape Town
On-site
ZAR 40,000 - 50,000
Today
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Hotel Manager (Graaff-Reinet)

Headhunters

Graaff-Reinet
On-site
ZAR 600,000 - 800,000
Today
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HOTEL MANAGER – UMHLANGA – KWAZULU-NATAL

Tych Business Solutions

Umhlanga Rocks
On-site
ZAR 800,000 - 1,200,000
Today
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General Manager – Boutique Hotel (JB5854)

Kontak Recruitment

KwaZulu-Natal
On-site
ZAR 200,000 - 300,000
Today
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HVAC Technician

Fairmont Hotels & Resorts

Cape Town
On-site
ZAR 200,000 - 300,000
Today
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Senior Sous Chef

Kendrick Recruitment

Johannesburg
On-site
ZAR 200,000 - 300,000
Today
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General Manager (Boutique Hotel)

Kontak Recruitment

Pietermaritzburg
On-site
ZAR 200,000 - 300,000
Today
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Group HOTEL accountant

Staff Connection - Hospitality Recruitment and Executive Search

Johannesburg
On-site
ZAR 200,000 - 300,000
Yesterday
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HVAC Technician

Accor Hotels

Cape Town
On-site
ZAR 200,000 - 300,000
Yesterday
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Line Manager: Quality Control

University of Fort Hare

Hartswater
On-site
ZAR 200,000 - 300,000
Today
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Executive Housekeeper

Radisson Hotel Group

Randburg
On-site
ZAR 300,000 - 450,000
Yesterday
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Reservations Manager

Radisson Hotel Group

Randburg
On-site
ZAR 200,000 - 300,000
Yesterday
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Events & Conference Manager

Omega HR Solutions

Pretoria
On-site
ZAR 200,000 - 300,000
2 days ago
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Handyman

The Capital Hotels and Apartments

Cape Town
On-site
ZAR 50,000 - 200,000
Today
Be an early applicant

Night Duty Manager: Guest Experience & Operations

Sun International

Vanderbijlpark
On-site
ZAR 200,000 - 300,000
Today
Be an early applicant

Executive Housekeeper: Lead Luxury Guest Experience

Radisson Hotel Group

Randburg
On-site
ZAR 300,000 - 450,000
Yesterday
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Require a Cost Controller in Kenya(Africa)

TestHiring

Wes-Kaap
On-site
ZAR 400,000 - 600,000
Yesterday
Be an early applicant

Reservations Manager: Elevate Guest Experience & Team Growth

Radisson Hotel Group

Randburg
On-site
ZAR 200,000 - 300,000
Yesterday
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Waiter/Waitress

Accor Hotels

Cape Town
On-site
ZAR 50,000 - 200,000
Yesterday
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Assistant Maintenance Manager

Belmond

Cape Town
On-site
ZAR 50,000 - 200,000
Yesterday
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Hotel Marketing and Public Relations Manager

Hilton Worldwide, Inc.

Cape Town
On-site
ZAR 200,000 - 300,000
5 days ago
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Hotel Marketing and Public Relations Manager

Hilton

Cape Town
On-site
ZAR 200,000 - 300,000
5 days ago
Be an early applicant

Hotel Receptionist

The President Hotel

Cape Town
On-site
ZAR 50,000 - 200,000
4 days ago
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Night Manager
Sun International
Vanderbijlpark
On-site
ZAR 200 000 - 300 000
Full time
Today
Be an early applicant

Job summary

A premier hospitality group in Vanderbijlpark seeks a Night Manager to oversee hotel operations during the night shift. Responsibilities include managing guest services, supervising staff, and ensuring compliance with standards. Candidates should have a 3-year hotel diploma and at least 3 years of front office experience, with a preference for supervisory experience in a similar environment. This role demands shift work, strong communication skills, and proficiency in hotel management software.

Qualifications

  • Minimum of 3 years’ experience as a receptionist in a front office environment.
  • Previous supervisory experience in a similarly graded star hotel is an advantage.

Responsibilities

  • Manage and monitor hotel activities on the nightshift.
  • Act as manager on duty for the hotel in the absence of hotel management.
  • Supervise guest arrivals and departures.
  • Ensure operational standards across the property are maintained.
  • Conduct cash-up procedures and manage financial controls.

Skills

Ability to work shifts
Physically able to stand for extended periods
Proficient English communication skills
Corporate & industry knowledge
Proficiency in MS Office Suite, Opera
Basic Financial Acumen
Night audit procedures

Education

3 Year Hotel School Diploma or equivalent National Qualification at a Diploma level

Tools

Opera
MS Office Suite
Job description
Job Purpose

The Night Manager is accountable for relieving the dayshift hotel management and supervising all operational activities across the hotel through the night (including front office reception; guest relations duties) as well as the auditing, posting and balancing of daily financial transactions related to customer accounts, ensuring that internal (SOPs) and external (tourism grading) standards and procedures are continuously achieved, client disputes / queries are resolved and that the customer experience provided by the hotel is professionally executed in line with Sun International standards and legislative requirements.

Key Performance Areas
  • Night Duty Management: Manage and monitor hotel activities on the nightshift, ensuring the smooth running of the hotel and consistent standards of excellence and safety.
  • Conduct briefing for all staff during Night Shift.
  • Inform all Overnight staff of nightly activities, group and VIP arrivals, special requests and repeat guests.
  • Check accommodations, ensure special requests are carried out, greet guests upon arrival and escort to accommodations if appropriate.
  • Act as manager on duty for the hotel in the absence of hotel management; deal with complaints, problem solving, disturbances, special requests and other issues.
  • Facilitate and be available to ensure the overall smooth running of hotel, promotions, etc., including transport, promotions set-ups, and troubleshooting in various areas.
  • Be available on the floor to interact with customers, build relationships, understand expectations and provide a hospitable experience.
  • Oversee staff appearance and front of house appearance/ functioning of equipment and systems.
  • Maintain operational standards across the property (e.g., housekeeping, maintenance).
  • Ensure collateral in public areas is professionally presented.
  • Complete shift reports.
  • Night Audit: Reconcile revenue against applicable segment rate; reconcile cash against revenue generated per shift; audit, post and balance daily cashier's work for outlets including Rooms and Food & Beverage; monitor customer accounts with attached documentation in line with SOP; reconcile credit card system to daily transaction lists; generate daily activity reports highlighting any areas of concern.
  • Front Office Operations: Monitor and verify room status information; review arrival list for arrivals and VIPs; check room allocations, amenities and special requests; oversee and supervise guest arrivals and departures; participate in checking-in and checking-out guests; maintain master key control; supervise debtors, group and individual guest invoicing and cash operations; conduct cash-up procedures; develop and update a comprehensive filing system; coordinate internal audit procedures including pricing policy.
  • People Supervision: Supervise staff conditions of employment, identify training needs, perform on-the-job training, supervise employee relations, staff communication and motivation, performance contracting and development, assist in providing resources and removing obstacles to performance, onboarding of new staff.
  • Financial Control: Authorise spend in line with budget; report on variances for the department.
  • Delivered Customer Experience: Ensure guests are treated with courtesy and respect; interact with guests to provide professional service standards and solutions; handle escalated complaints and disputes; engage with customers to support brand loyalty; be present on the floor during service; conduct staff training on product knowledge and promotions; compile VIP plans to ensure exceptional experiences; provide post-mortem feedback on promotions; ensure shift handover provides insights for VIP visitors; follow up on customer feedback while on site to turn negative experiences into positives.
Education

3 Year Hotel School Diploma or equivalent National Qualification at a Diploma level

Experience
  • Minimum of 3 years’ experience as a receptionist in a front office environment
  • Previous supervisory or duty management experience in a similarly graded star hotel is an advantage
Skills and Knowledge
  • Ability to work shifts that meet operational requirements (including public holidays, night work and weekends)
  • Physically able to stand for extended periods
  • Corporate & industry knowledge
  • Product knowledge & standards – rooms, facilities, promotions, etc.
  • Proficient English written and verbal communication skills
  • Accommodation pricing structures
  • Proficiency in MS Office Suite, Opera
  • Business Acumen
  • Basic Financial Acumen
  • Night audit procedures
Equity

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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