Purpose of Job
Jobholders at this level are capable of operating with minimal supervision. They work within guidelines and procedures in order to prepare more complex, specialized, or ad-hoc reports in their related field. They contribute to the completion of milestones or operational targets within the assigned functional area.
They undertake operational activities including support in the development of government investigation plans, managing the development of key performance indicators highlighting improvement areas, assessing inspection requests from the General Audit Bureau and other government authorities, conducting government investigations, and providing needed support for officers for efficient and proper investigations completions.
Job Responsibilities
Government Investigation Planning
- Develop government investigation plans and set related objectives ensuring alignment with ZATCA's overall strategy.
- Set government investigation guidelines and develop related procedures in coordination with internal related stakeholders to ensure unification of investigations activities.
Government Investigation Management- Receive and assess inspection requests from the General Audit Bureau and other government authorities to facilitate dispatchment to relevant stakeholders.
- Schedule and assign assessed cases to relevant stakeholders ensuring proper and timely resolution of requests.
- Conduct government investigations in line with set objectives and guidelines to examine relevant evidence in depth and communicate findings with relevant stakeholders.
Government Investigations Reporting- Develop consolidated reports related to government investigations highlighting new non-compliance cases and trends to dispatch to relevant stakeholders for operations enhancement.
Organization and Operations- Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner.
- Escalate complex problems to the relevant person to ensure cases/issues are closed properly.
- Perform other duties as requested.
People Management- Train junior staff on the different job activities to ensure transfer of know-how, when applicable.
- Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/junior staff.
Job DetailsCommunication and ContactsEducationBachelor's degree in Business Administration or equivalent is required.
ExperienceA minimum of 2 years of relevant experience.
CompetenciesCommunication - Developing
Professionalism - Proficient
Results Oriented - Proficient
Customer Focus - Proficient
Criminal Investigations - Advanced
Change Enabler - Developing
Negotiation and Influence - Proficient
Customs Procedure - Advanced
Customs Powers - Proficient
Legal Proceedings - Proficient.