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Service Centre Administrator (Part-Time)
Job summary
A leading service centre provider in Newcastle is seeking a Part-Time Service Centre Administrator to provide excellent customer service and administrative support. Responsibilities include greeting customers, scheduling appointments, processing invoices, and maintaining records. Ideal candidates should have a high school diploma, strong communication skills, and proficiency in Microsoft Office. This role offers competitive pay and flexible hours in a dynamic work environment.
Benefits
Qualifications
- 1-2 years of experience in customer service or administrative support.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
Responsibilities
- Greet and assist customers in person and over the phone.
- Schedule service appointments and manage service centre calendar.
- Process invoices and take payments from customers.
- Maintain accurate records and files.
Skills
Education
Tools
Job Title: Part-Time Service Centre Administrator
Location: Newcastle
Company: Incredible Connection
Position Type: Part-Time
Hours: 27 Hr Week
We are seeking a Part-Time Service Centre Administrator to join our team. The ideal candidate will be responsible for providing excellent customer service and administrative support to ensure the smooth running of our service centre. This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
- Greet and assist customers in person and over the phone
- Schedule service appointments and manage service centre calendar
- Process invoices and take payments from customers
- Maintain accurate records and files
- Assist with ordering supplies and maintaining inventory
- Handle customer inquiries and resolve issues in a timely manner
- Coordinate with service technicians to ensure efficient workflow
- Perform other administrative tasks as needed
- High school diploma or equivalent
- 1-2 years of experience in customer service or administrative support
- Proficient in Microsoft Office suite
- Strong verbal and written communication skills
- Excellent organizational and time management skills
- Ability to work independently and as part of a team
- Experience in a service centre or automotive industry is a plus
- Competitive pay
- Flexible hours
- Opportunities for advancement and professional development
If you are a detail-oriented and customer-focused individual looking for a part-time opportunity in a fast-paced environment, we encourage you to apply for the Service Centre Administrator position with our company.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.