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Cafe Operations Leader — Elevate Service & Team
Job summary
A vibrant café located in Cape Town is seeking a Coffee Shop Manager to lead daily operations. The ideal candidate will have experience in managing a food and beverage establishment and strong leadership skills. Responsibilities include overseeing operations, managing staff, ensuring high service quality, and maintaining compliance with food safety regulations. A passion for coffee and hospitality is essential.
Qualifications
- 2–3 years of experience in a managerial role in food service.
- Proven track record in a high-paced hospitality setting.
- Understanding of food safety and hygiene regulations.
- Familiarity with specialty coffee is beneficial.
Responsibilities
- Oversee daily operations and high service standards.
- Recruit, train, and manage staff.
- Ensure exceptional customer service.
- Manage inventory and supplier relationships.
- Monitor food preparation quality and compliance.
- Enforce health, safety, and hygiene regulations.
- Monitor financial performance and reporting.
- Create staff rosters as per demand.
- Organize promotional events.
- Maintain cleanliness and ambiance of premises.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.