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Jobs in Italy

Senior Service Desk Analyst — 24x7 IT Support

Logicalis Group (DE)

Johannesburg
On-site
ZAR 200,000 - 300,000
Yesterday
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Logistics Methods Engineering Manager 1

ALSTOM Gruppe

Gauteng
On-site
ZAR 600,000 - 850,000
Yesterday
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Business Data Manager

nedbank

Johannesburg
On-site
ZAR 800,000 - 1,000,000
Yesterday
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Front Desk & Office Operations Coordinator

Sandvik Group

Kempton Park
On-site
ZAR 200,000 - 300,000
Yesterday
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Team Lead - After Hours Customer Support (US Healthcare) - EST Hours (Remote)

ISTA Personnel Solutions

South Africa
Remote
ZAR 300,000 - 400,000
Yesterday
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FET English Teacher: Inspire a Future-Ready High School

Independent Schools Association of Southern Africa

South Africa
On-site
ZAR 300,000 - 450,000
Yesterday
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Hybrid Costing & BI Analyst — Drive Margins & Insights

ARVO

Montagu
Hybrid
ZAR 500,000 - 700,000
Yesterday
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Ward Clerk | Fixed Term Contract | 4 months

LIFE Healthcare Group

Gqeberha
On-site
ZAR 50,000 - 200,000
Yesterday
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Senior Service Desk Analyst

Logicalis Group (DE)

Johannesburg
On-site
ZAR 200,000 - 300,000
Yesterday
Be an early applicant

Foundation Phase Enrichment & Support Teacher

Independent Schools Association of Southern Africa

Johannesburg
On-site
ZAR 300,000 - 500,000
Yesterday
Be an early applicant

Renal Dialysis Nurse (RN) – Specialist in Dialysis Care

LIFE Healthcare Group

Bloemfontein
On-site
ZAR 200,000 - 300,000
Yesterday
Be an early applicant

ENRICHMENT AND SUPPORT TEACHER

Independent Schools Association of Southern Africa

Johannesburg
On-site
ZAR 300,000 - 500,000
Yesterday
Be an early applicant

Kitchen Manager - Doppio Collection

Spur Corporation

Gauteng
On-site
ZAR 50,000 - 200,000
Yesterday
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CAT & Robotics FET Teacher: Innovate & Inspire

Independent Schools Association of Southern Africa

Brakpan
On-site
ZAR 50,000 - 200,000
Yesterday
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Junior Support Engineer

Ten Group

Cape Town
On-site
ZAR 200,000 - 300,000
Yesterday
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CAT and Robotics Teacher (FET Phase)

Independent Schools Association of Southern Africa

Brakpan
On-site
ZAR 50,000 - 200,000
Yesterday
Be an early applicant

Senior SAP SD/MM Business Analyst - SAP Implementations

Boardroom Appointments

Johannesburg
On-site
ZAR 500,000 - 700,000
Yesterday
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Kitchen Director: Culinary Ops, Quality & Cost Control

Spur Corporation

Gauteng
On-site
ZAR 50,000 - 200,000
Yesterday
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Specialist - Security Valuations

Apex Group Ltd (UK Branch)

Cape Town
On-site
ZAR 600,000 - 800,000
Yesterday
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Business Analyst - SAP SD/MM

Boardroom Appointments

Johannesburg
On-site
ZAR 500,000 - 700,000
Yesterday
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Afrikaans FAL Educator (CAPS) - Innovative & Engaging

Independent Schools Association of Southern Africa

South Africa
On-site
ZAR 200,000 - 300,000
Yesterday
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Sales & Admin Coordinator

University of Fort Hare

Wes-Kaap
On-site
ZAR 200,000 - 300,000
Yesterday
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English Teacher

Independent Schools Association of Southern Africa

Makhanda
On-site
ZAR 200,000 - 300,000
Yesterday
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STORE MANAGER – RETAIL (MPUMALANGA)

University of Fort Hare

Mpumalanga
On-site
ZAR 400,000 - 500,000
Yesterday
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REGISTERED NURSE AT NURTURE GEORGE - WESTERN CAPE

Spescare Swakopmund

George
On-site
ZAR 300,000 - 450,000
Yesterday
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Senior Service Desk Analyst — 24x7 IT Support
Logicalis Group (DE)
Johannesburg
On-site
ZAR 200 000 - 300 000
Full time
Yesterday
Be an early applicant

Job summary

A global IT solutions provider in Johannesburg is seeking a Senior Service Desk Analyst to provide first-line support. The role involves managing incoming customer requests, ensuring SLA adherence, and working closely with third-party suppliers. Candidates should have at least one year of experience in IT support and strong customer service skills. This position offers a supportive work environment with opportunities for personal development.

Benefits

Opportunities for personal development
Supportive and inclusive environment

Qualifications

  • At least one year’s experience in an IT Service Desk or Helpdesk role or an equivalent IT degree.
  • 1–2 years’ experience in a managed services or similar IT environment.
  • Exposure to a wide range of technology and ITIL qualification preferred.

Responsibilities

  • Monitor and distribute Incident calls to meet SLA.
  • Handle incoming contacts from customers timely.
  • Manage third-party suppliers for support.
  • Escalate issues to ensure attention and support.

Skills

Customer service
Technical skills
Multi-tasking

Education

IT degree or equivalent

Tools

Windows 10
Microsoft Excel
Cisco Jabber Client
McAfee VirusScan
Microsoft Office 365
Job description
A global IT solutions provider in Johannesburg is seeking a Senior Service Desk Analyst to provide first-line support. The role involves managing incoming customer requests, ensuring SLA adherence, and working closely with third-party suppliers. Candidates should have at least one year of experience in IT support and strong customer service skills. This position offers a supportive work environment with opportunities for personal development.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.