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Pharmacist Assistant Qpb - Clicks Tygervalley
Job summary
A leading pharmacy chain in Cape Town seeks a Pharmacist Assistant to manage script administration and ensure patient satisfaction. Responsibilities include interacting with customers, handling queries regarding medication, and maintaining accurate profiles. Applicants need a Further Education and Training Certificate in Pharmacist Assistance and a minimum of one year experience in the role. This position offers opportunities for professional development in a supportive environment.
Qualifications
- Minimum 1 year in the role of Pharmacist Assistant Post Basic.
- Knowledge of SAPC and relevant legal knowledge.
Responsibilities
- Interact with customers in a professional manner.
- Handle administration of scripts and medication.
- Accurate profile and patient management.
Skills
Education
Listing reference : click_
- Listing status : Under ReviewApply by : 9 March
- Position summaryIndustry : Pharmaceutical SectorJob category : FMCG, Retail, Wholesale and Supply ChainLocation : Cape TownContract : PermanentRemuneration : Market RelatedEE position : YesAbout our companyClicks GroupIntroductionResponsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's SOPs.
To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction
- Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
- Administration of scripts and or any other claiming / capturing related procedure
- Accurate and complete handling of all profiles worked on
- Interact with health care professionals where needed
- Problem solving and follow up of queries
- Interact with customers via telephone or other means regarding medication and Healthcare Services
- Accurate capturing of scripts received at the Central Pharmacy centre
- Handling of queries regarding prescriptions
- Patient Profile management
- Assist with Chronic authorizations
- Liaison with all other departments
- Ad hoc requirements as per operational requirements
- KnowledgeSAPC and relevant legal knowledge
- Sound knowledge of the chronic authorization process and procedures
- Customer service orientated
- Ethical working practice and compliance
- Computer literacy (MS Office)
- Customer service orientated
- Accuracy and attention to detail
- Must be bilingual (with English being one of the requirements)
- Must be able to work with patients and be adaptable to assist with various departmental duties
- Be able to use initiative in order to provide patient satisfaction
- Adaptability
- Positive attitude
- Be able to work under pressure
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
- Experience
- Minimum 1 year in the role of Pharmacist Assistant Post Basic
- Education
- Further Education and Training Certificate Pharmacist Assistance (Essential)
Note : Kindly note only applicants who meet the minimum requirements will be contacted. Equity : All positions will be filled in accordance with our Employment Equity plan.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.