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Wellness Assistant - Clicks Lambton
Job summary
A leading retail company in Johannesburg seeks a dedicated individual to provide exceptional service and knowledgeable advice on healthcare and nutritional products. The ideal candidate will possess strong selling skills and a year of related experience, specifically in sports nutrition and vitamins. Join our dynamic team to promote customer health and drive sales, while ensuring a clean and appealing shopping environment.
Qualifications
- Basic health, fitness and supplements product knowledge.
- Basic knowledge of retail store operations principles.
Responsibilities
- Deliver exceptional customer service by understanding health and supplements.
- Consult with customers on healthcare, nutritional, and supplement products.
- Drive healthcare sales through promotion and upselling.
- Ensure stock availability and prevent wastage.
- Maintain hygiene standards in the store.
Skills
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Johannesburg
Contract: Permanent
Remuneration: Market Related
EE position: Yes
Clicks Group
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.
- To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
- To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
- To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
- To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
- To prevent wastage in own area by adhering to stock rotation principles.
- To prevent stock losses by following all risk management policies and principles.
- To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
- To assist inproduct merchandising by following the merchandising guidelines and procedures.
- To adhere to all store standard operating procedures.
- To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.
Job Knowledge:
- Essential: Basic health, fitness and supplements product knowledge
- Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)
Job Related Skills:
- Essential: Good communication and interaction skills
- Essential: Customer and service orientation
- Essential: Selling skills
- Essential: Merchandising skills
Job Experience:
- Essential: At least 1 year related experience
- Essential: Experience working with sports nutrition and vitamin related products
- Essential: Selling skills; customer related training
Education:
- Relating and Networking
- Persuading and Influencing
- Following Instructions and Procedures
- Delivering Results and Meeting Customer Expectations
- Presenting and Communicating Information
- Achieving Personal Work Goals and Objectives
- Coping with Pressures and Setbacks
- Adapting and Responding to Change
- Adhering to Principles and Values
- Planning and Organising
- Working with People
Kindly note only applicants who meet the minimum requirements will be contacted.​
All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.