Customer Service-Jobs in Indonesien

Job Description

• Proactively seek out new sales opportunities and convert to sales
• Applications support and maintenance of companys product portfolio installed base
• Identify potential customers and present product / service offerings to meet their needs.
• Build and maintain strong relationships with existing and potential customers.
• Provide excellent customer service and support to ensure customer satisfaction and loyalty.
• Develop a deep understanding of our products / services and effectively communicate their features benefits and value proposition to customers.
• Stay informed about market trends competitor activities and industry developments.
• Use market insights to identify opportunities for growth and stay ahead of the competition.
• Keep accurate records of sales activities including customer interactions sales calls and sales pipeline status.
• Ensure compliance with company policies procedures and industry regulations.
• Work closely with other members of the sales team as well as with marketing customer service and other departments to achieve company objectives and provide a seamless customer experience.
• From time to time provide additional support of the companys full portfolio in the region for devices and related consumables.
• Support Key Opinion leaders in Ophthalmology

Job Requirements

Education / Professional Certification

Degree in scientific engineering technical or product related field or graduation from a higher institution or equivalent : or

Successful completion of a Science / Optometry Degree or other relevant tertiary qualification : or

Bachelors degree in business administration marketing or related field.

Experience

3 5 years professional experience in Medical Sales ideally in the area of Ophthalmology

Previous experience in sales preferably in a B2B or B2C environment with a proven track record of achieving targets.

Experience in training

Demonstrated ability to network and build relationships with key internal and external stakeholders.

Proficiency in Microsoft Office and Salesforce software

Knowledge and experience in the theatre environment.

Excellent knowledge of the Ophthalmology market in the region.

Knowledge / Skills / Other characteristics

Excellent communication negotiation and interpersonal skills

Strong organizational and time management skills

Problem solving & troubleshooting skills

Presentation skills

Argumentation & persuasion techniques

Ability to work independently and as part of a team.

Attention to detail

Strategic thought and action

Performance orientation

proactive

convincing

trustworthy

approachable

credible

Initiative

Supportive orientation

Problem solving & decisionmaking skills

Excellent verbal and written Communication skills as well as excellent listening skills

Customer service orientated

Analytical

Integrity

Innovative

Working conditions & Other Attributes

Travel intensively in South Africa and Africa

Your ZEISS Recruiting Team :

Joe Taroni Maite Nomthandaso Nakana Thema Masoga

Required Experience :

Unclear Seniority

Key Skills

Laboratory Experience,SQL,Accounts Receivable,.NET,DICOM,Cash Application,Product Demos,Sonography,Customer Support,Medical Imaging,Technical Support,Application Support

Employment Type : Full-Time

Experience : years

Vacancy : 1