Customer Service jobs in South Africa

Our client is seeking an On Consumption Sales Consultant to serve as the primary point of contact for their On Consumption trade clients and brand partners. The ideal candidate should have exceptional communication skills, experience ensuring that sales targets are met and hold excellent customer service skills.

Requirements :

• 2 -3 years liquor industry experience
• Valid code 08 driver’s license and reliable vehicle
• Display administrative, financial, and quality control skills
• Experience in executing sales strategy that increases customer base, ensures strong presence, and fosters teamwork
• A sound knowledge and understanding of wine and the company brands in the portfolio
• Demonstrated ability to communicate, present and influence credibly and effectively with all stakeholders
• Excellent communication skills, including speaking, writing and listening
• Must be committed to providing outstanding customer service

Duties :

• Achieving growth and sales targets by successfully executing sales plan
• Provide support and assistance to sales team as needed
• Ensure that all necessary resources are on hand to perform at the desired level; if not, inform management
• Conduct frequent wine service training with and for clients’ staff members
• Arrange structured trade visits with Winemakers and Brand Marketing representatives
• Actively participate in special events
• Be conscious of emerging markets and market shifts while being fully aware of new products and competition status
• Track and monitor performance in accordance with forecasted annual, quarterly, and monthly sales budgets
• Implement pricing schedules and rates
• Provide feedback and input into sales policies and procedures

If you meet all of the above, please apply directly here. Please note due to high volume responses, only candidates that meet the advertised criteria will be contacted.