Customer Service jobs in United States

Blue Bean Software is a premier custom software and product development IT company, delivering custom-made solutions for large enterprises as well as dynamic start-ups.

We pride ourselves in taking on and solving complex problems as well as high stake projects through the use of a balanced combination between tech savvy and a deep understanding of a client’s needs.

We have a prominent presence in the financial services industry and have started to branch out into other industries such as agritech and healthtech.

At Blue Bean Software, we believe in creating an environment where like-minded software engineers are able to express themselves freely and pursue their individual and professional growth. We further encourage individuals to master their respective skill sets whilst effectively working within teams to overcome challenges and accomplish set goals.

At Blue Bean Software, we firmly believe in maintaining a culture of self-motivation, integrity and trust to drive productivity.

We have a flat organisational structure and value collaboration between our teams. We further believe in empowering individual team members to ensure agile decision-making and streamlined communication across all teams to deliver efficient and effective customer service at all times.

• Minimum 2-3 years of experience in software development
• Deep knowledge of PHP and Laravel framework
• Experience with MySQL database design and optimisation
• AWS fundamentals knowledge and hands-on experience
• Good understanding of RESTful APIs
• Experience with Blade templating engine
• Proficiency in Git version control
• Understanding of authentication systems (Laravel Breeze, Sanctum, Passport)

Preferred Skills and Experience:

• Experience with Blade templating for frontend development
• Familiarity with Laravel Breeze, Sanctum, or Passport for authentication
• Exposure to Redis and Laravel Queue for job queueing and caching
• Experience working with Amazon SNS for notifications and alerts
• Familiarity with AWS ECS (Fargate) and Application Load Balancer (ALB)
• Hands-on experience with AWS EFS for NFS storage
• Use of AWS Secrets Manager for secure credentials management
• Competence in setting up CI/CD pipelines
• Experience managing DNS with Amazon Route 53
• Comfort with monitoring and logging via AWS CloudWatch

Competencies:

• Ability to apply industry best practices for application architectures & standards
• Ability to give input into innovative solutions
• Ability to work under pressure and tight deadlines
• Self-motivated and a self-starter
• Ability to work in a team environment
• Experience working with AWS services (S3, RDS, ECS, CloudWatch)

• Work across the stack and shape meaningful software

• Grow your skills alongside a collaborative and capable engineering team

• Be encouraged to experiment, explore, and stay current with new tools and practices

• Contribute to a team that values curiosity, initiative, and clean, scalable code