Customer Service Agent

Believe Resourcing; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A recruitment agency is seeking experienced Call Centre Agents for a UK campaign in Cape Town. Candidates should have at least 6 months of call centre experience, Matric, a South African ID, and a clear criminal record. This role requires excellent communication skills and the ability to work shifts. A basic salary will be discussed along with benefits.

Qualifications

• Minimum 6 months’ call centre experience on a UK campaign.
• South African ID required.
• Clear criminal record is essential.
• Comfortable working shifts.

Responsibilities

• Handle customer interactions professionally.
• Meet performance targets in a fast-paced environment.

Skills

Excellent communication skills

Customer focus

Education

Matric (Grade 12)

Job description

Job Title: Call Centre Agent – UK Campaign

Location: Cape Town

About the Role:

We’re seeking experienced, motivated Call Centre Agents to join our clients UK campaign team in Cape Town. You’ll handle customer interactions in a professional manner while meeting performance targets in a fast‑paced, shifted environment.

Requirements:

• Minimum 6 months’ call centre experience on a UK campaign
• Matric (Grade 12) essential
• South African ID
• Clear criminal record
• Comfortable working shifts
• Excellent communication skills and customer focus

Salary:

Basic salary to be discussed + Benefits