Customer Service Agent jobs in South Africa

An experienced Customer Service Representative is invited to join the SIYAKA brand in Durban, KwaZulu-Natal, South Africa.

• Process and track orders
• Facilitate project processes
• Manage client stock inventory and forecasts
• Uphold communication procedures, guidelines and policies
• Support the business development department administratively
• Build and maintain impactful and lasting client relationships

• Any training/qualification in business administration or project management is advantageous
• Minimum 3-5 years experience in the printing and packaging industry
• Sound knowledge and expertise in CRM/customer service environment

• Highly effective verbal and written communication and interpersonal/soft skills
• Attention to detail
• Proactive/resilient/adaptable
• Project management
• Time management
• Logical and solution driven
• Organizational and systematically oriented
• Hygienic and well-groomed
• Customer centric culture
• Efficient at multi-tasking/performance driven in a fast-paced and pressurizing environment

Interested candidates who meet the above requirements are invited to submit their detailed curriculum vitae to careers@siyaka.net

Please note that only shortlisted candidates will be contacted. If you have not obtained feedback upon your application within 14 working days please assume that your application has not been successful.

• Mid-Senior level

• Full-time

• Packaging and Containers Manufacturing