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Information Security Customer Experience Specialist
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Information Security Customer Experience Specialist
Job summary
A global provider of information services is seeking an Information Security Customer Engagement Specialist in Cape Town. The role involves responding to customer security inquiries, maintaining Trust Center documentation, and supporting knowledgebase improvements. Candidates should have a basic understanding of information security and excellent communication skills. The company promotes work-life balance and offers flexible working hours.
Benefits
Qualifications
- Basic understanding of information security principles and frameworks.
- Ability to manage multiple workloads efficiently.
- Strong verbal and written communication skills.
Responsibilities
- Respond to customer security questionnaires.
- Create and maintain documentation for public Trust Center.
- Drive improvements to knowledgebase.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.