Customer Service Executive jobs in United States

Key Responsibilities:

• Manage and process customer orders, including stock availability and delivery arrangements.
• Respond to customer inquiries, provide quotations, and follow up to secure orders.
• Handle customer complaints as needed.
• Coordinate returns and verify product conditions with relevant teams.
• Update systems with order and delivery information.

Requirements:

• Possess a Diploma or above.
• Preferably relevant work experience required for this role.
• Strong communication and problem-solving skills.
• Proficiency in ERP systems and office software.
• Ability to multitask and work in a fast-paced environment.
• Previous experience in customer service or sales support is preferred.