Customer Service Executive @ Bishan [Attractive salary package | Automobile Industry] - SM09

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Customer Service cum Receptionist to provide excellent customer service and handle inquiries. This role requires at least 2 years of experience in a front desk or customer service role. Duties include managing customer feedback, performing cashiering tasks, and upselling products. The position offers a salary range of $2,500 - $3,500 with bonuses, along with provided meals. The workweek includes 5 days plus alternate Saturdays.

Benefits

Lunch & Tea meals provided

Qualifications

• At least 2 years' experience as front desk, receptionist or in customer service.
• Able to commit to 5.5 days of work including alternate Saturdays.

Responsibilities

• Provide excellent customer service and ensure effective communication.
• Handle customer inquiries and complaints professionally.
• Generate reports and suggest service improvements.
• Perform cashiering duties and maintain appointments.
• Inform customers of promotions and follow up regularly.

Skills

Customer service experience

Communication skills

Cashiering duties

Ability to upsell

Job description

Customer Servic cum Receptionist

• Working Days: 5 days alternate saturday, 9am-6pm / 9am-3pm
• Salary: $2,500 - $3,500 + Bonus
• Lunch & Tea meals are provided
• Location: Bishan

Requirements

• At least 2 years' experience as front desk, receptionist or customer service related role
• Able to commit 5.5 days alternate Saturday

Job Scopes

1. Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
2. Handle phone or walk-in customer’s feedback/complaints/inquiries effectively and professionally.
3. Maintain an effective communication to ensure customer retention
4. Generate reports and suggest service improvement initiatives and processes.
5. Perform cashiering duties
6. Maintain and update appointments for servicing and repairs.
7. To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
8. Upsell products and services to customers
9. Other ad hoc duties assigned by manager

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte LtdEANo:14C7279