puestos en Ihg en United States
Head Concierge – Luxury Guest Experience Leader
IHG Hotels & Resorts
Head Concierge – Luxury Guest Experience Leader
Descripción de la vacante
A leading global hospitality group in Singapore seeks a Chief Concierge to lead the Concierge team, ensuring exceptional service and memorable guest experiences. This role involves mentoring staff, managing operations, and collaborating with other departments for seamless service. The ideal candidate has extensive experience in luxury settings, cultural awareness, and strong leadership skills, along with fluency in English. A competitive salary and comprehensive benefits are offered, promoting career growth within the IHG family.
Servicios
Formación
- Minimum four years’ experience in an upscale hotel in a Concierge or related guest services role.
- Ability to deliver personalized and anticipatory service.
- Strong relationships with local vendors and service providers.
Responsabilidades
- Lead the Concierge team to deliver exceptional guest experiences.
- Manage day-to-day operations of Concierge and Bell Services.
- Provide hands-on mentoring and training to team members.
Conocimientos
Educación
Herramientas
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.