Front Desk & Customer Service Executive

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Customer Service cum Receptionist to provide excellent customer service and handle inquiries. This role requires at least 2 years of experience in a front desk or customer service role. Duties include managing customer feedback, performing cashiering tasks, and upselling products. The position offers a salary range of $2,500 - $3,500 with bonuses, along with provided meals. The workweek includes 5 days plus alternate Saturdays.

Benefits

Lunch & Tea meals provided

Qualifications

• At least 2 years' experience as front desk, receptionist or in customer service.
• Able to commit to 5.5 days of work including alternate Saturdays.

Responsibilities

• Provide excellent customer service and ensure effective communication.
• Handle customer inquiries and complaints professionally.
• Generate reports and suggest service improvements.
• Perform cashiering duties and maintain appointments.
• Inform customers of promotions and follow up regularly.

Skills

Customer service experience

Communication skills

Cashiering duties

Ability to upsell

Job description

A leading HR advisory firm in Singapore is seeking a Customer Service cum Receptionist to provide excellent customer service and handle inquiries. This role requires at least 2 years of experience in a front desk or customer service role. Duties include managing customer feedback, performing cashiering tasks, and upselling products. The position offers a salary range of $2,500 - $3,500 with bonuses, along with provided meals. The workweek includes 5 days plus alternate Saturdays.