Customer Service Executive (Frontline Retail Services)

BullionStar Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading precious metals company in Singapore is seeking a Bullion Executive to build relationships with customers and assist in the bullion shop. The role involves testing the authenticity of precious metals and contributing to customer care and marketing efforts. Ideal candidates should possess a diploma, have great communication skills, and be meticulous in handling high-value assets. The starting salary ranges from SGD 2,700 to SGD 4,000 per month, plus bonuses and benefits.

Benefits

Up to 3 months’ bonus

Annual Wage Supplement (13th month)

Medical reimbursement

Health & fitness benefits

Qualifications

• Experience in customer service is advantageous.
• Strong verbal and written communication skills are essential.
• Attention to detail when handling high-value assets.

Responsibilities

• Build and maintain relationships with customers.
• Guide and assist customers in the bullion shop.
• Test the authenticity of precious metals.

Skills

Customer relationship management

Fluent in English

Operational multitasking

Education

Diploma in any field

Job description

Join the Future of Money at BullionStar — We're Hiring a Bullion Executive!

As debt, inflation, and reckless policies challenge the global monetary system, BullionStar’s mission is clear: restore Gold & Silver to their rightful place as money.

If you're excited by a fast-paced, growth-driven, and multicultural environment, this is your opportunity to step into the world of precious metals.

Job Description

Love being around Gold & Silver all day? Curious about how the bullion industry works? This is a hands‑on entry point into a unique and highly respected field, offering direct mentorship from precious metals experts.

• Build and maintain relationships with customers
• Guide and assist customers in our bullion shop
• Test the authenticity of precious metals
• Assist in driving, developing and improving BullionStar’s customer care program
• Develop and assist in marketing efforts
• Provide support for BullionStar’s affiliate program

Requirements

• Meticulous: You handle high‑value assets carefully and take pride in accuracy
• Versatile: Comfortable juggling in‑store client work, hands‑on operational tasks, and admin duties
• Great Communicator: Fluent in English (written & spoken). Other languages/dialects are a big plus

Qualifications

• Diploma in any field

Why Join Us?

• Learn from the Best

Work directly with industry veterans and build specialized knowledge in a niche, high‑trust market.

• Tech-Forward & Modern

We use proprietary technology to modernize bullion trading — join a forward‑thinking team changing the way precious metals are bought and stored.

• We Pay Well

Starting from SGD 2,700 to SGD 4,000/month, depending on experience — plus:

• Up to 3 months’ bonus
• Annual Wage Supplement (13th month)
• Medical reimbursement
• Health & fitness benefits

Work Location & Schedule

• Location: Our newly expanded showroom & vault at 45 New Bridge Road (across from Clarke Quay MRT)
• Hours: 5-day work week (inclusive of Saturdays)

Ready to Join Us?

Visit our website to learn more about us: https://www.bullionstar.com/

Apply today and start your journey in the world of precious metals.