Tourism jobs in Malaysia
Operations & Admin Officer
Go Beyond Malaysia Travel Sdn Bhd
Skyway Technical Executive
Resorts World Genting
Cage Supervisor
Resorts World Genting
Senior Artist (Graphic Design)
Genting Malaysia Berhad
ROOM DIVISION SUPERVISOR
Genting Malaysia Berhad
Discover more opportunities than anywhere else. Find more jobs nowExecutive - Surveillance (Special Investigation Team)
Genting Malaysia Berhad
Executive - Surveillance (Special Investigation Team)
Resorts World Genting
Executive
Genting Malaysia Berhad
Connect with headhunters to apply for similar jobsExecutive - Immigration
Genting Malaysia Berhad
Survey Supervisor
Resorts World Genting
Finance Manager - Centralised Shared Services (Revenue Audit)
Resorts World Genting
Trainer - Mandarin
Teleperformance
Director F&B
Resorts World Genting
Premier Relationship Manager - Klang Valley
OCBC Bank
Inbound Reservations Specialist — Travel & DMC (KL)
Asian Trails
Carpenter - Engineering (Casino & Shows)
Resorts World Genting
Operations Officer – Travel & Tours
ZA NUSANTARA TRAVEL & TOURS
ROOM DIVISION SUPERVISOR
TipTopJob.com Malaysia
Assistant Housekeeper
TipTopJob.com Malaysia
Consumer Financial Services
Talent Recruit
Japanese-Speaking Tour Operations Specialist
Pasona
Operations & Admin Officer
Job summary
A travel management company in Kuala Lumpur seeks to hire an Operations Support Specialist to manage hotel, transfer, and activity bookings. The role involves updating schedules, preparing client documents, and supporting travellers. Ideal candidates should possess strong organisational skills and familiarity with Google Workspace, alongside a positive and proactive attitude. Suitable for junior applicants with a diploma qualification and full working rights in Malaysia.
Qualifications
- Good command of English (written and spoken).
- Strong organisational skills and high attention to detail.
- Familiar with Google Workspace (Docs, Sheets, Drive, Calendar).
- Positive, reliable, proactive, and willing to learn.
- Background in tourism, hospitality, or office administration is an advantage.
Responsibilities
- Manage hotel, transfer, guide, and activity bookings.
- Update schedules, operational files, calendars, and booking trackers.
- Prepare client documents including vouchers, contact sheets, and roadbooks.
- Support travellers through WhatsApp for simple assistance.
- Assist with minor incidents, operational issues, or last-minute changes.
- Research and contact new suppliers (hotels, guides, transport, activities).
- Request rates, availability, operational conditions, and required documents.
- Support supplier onboarding and contract follow-up.
- Maintain and update the supplier & rates database.
Skills
Education
Manage hotel, transfer, guide, and activity bookings
Update schedules, operational files, calendars, and booking trackers
Prepare client documents including vouchers, contact sheets, and roadbooks
Support travellers through WhatsApp for simple assistance
Assist with minor incidents, operational issues, or last-minute changes
Research and contact new suppliers (hotels, guides, transport, activities)
Request rates, availability, operational conditions, and required documents
Support supplier onboarding and contract follow-up
Maintain and update the supplier & rates database
- Manage hotel, transfer, guide, and activity bookings
- Update schedules, operational files, calendars, and booking trackers
- Prepare client documents including vouchers, contact sheets, and roadbooks
- Support travellers through WhatsApp for simple assistance
- Assist with minor incidents, operational issues, or last-minute changes
- Research and contact new suppliers (hotels, guides, transport, activities)
- Request rates, availability, operational conditions, and required documents
- Support supplier onboarding and contract follow-up
- Maintain and update the supplier & rates database
- Collect and verify supplier invoices
- Prepare payment lists for management approval
- Maintain expense records and supplier tracking sheets
- Assist with general office administrative tasks
- Good command of English (written and spoken)
- Strong organisational skills and high attention to detail
- Familiar with Google Workspace (Docs, Sheets, Drive, Calendar)
- Positive, reliable, proactive, and willing to learn
- Background in tourism, hospitality, or office administration is an advantage
- Minimum qualification: Diploma (preferred for fresh graduates / junior candidates)
- Suitable for junior applicants starting their career
- Only open to candidate with full working rights in Malaysia
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.