Inbound Reservations Specialist — Travel & DMC (KL)

Asian Trails; Kuala Lumpur; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading destination management company in Kuala Lumpur is seeking a Reservation Executive (Inbound) to manage the reservation process for travel requests from agents worldwide. Responsibilities include preparing offers, coordinating with suppliers, and maintaining strong relationships. Ideal candidates will have a diploma or degree in hospitality, at least one year of experience in travel & tourism, and strong English communication skills. The role offers competitive salary and career growth opportunities.

Benefits

Competitive salary and performance-based incentives

Opportunities for career growth

Comprehensive training and support

Dynamic multicultural work environment

Qualifications

• Minimum 1 year experience in a travel & tourism company, preferably DMC or Inbound tourism.
• Strong verbal and written English communication skills.
• Essential knowledge of Malaysia and Singapore destinations.

Responsibilities

• Responsible for reservations and quotations for individual and group travel.
• Create and advise on tailor-made travel packages.
• Coordinate with departments for accommodation and payment matters.
• Maintain excellent business relationships with suppliers and customers.

Skills

Reservations and quotations

Tailor-made travel packages

Business relationship maintenance

Knowledge of Malaysia and Singapore

Good command of English

Education

Diploma/Degree in hospitality and tourism

Tools

Destination Management software

Microsoft Office applications (Excel, Word, Outlook)

Job description

A leading destination management company in Kuala Lumpur is seeking a Reservation Executive (Inbound) to manage the reservation process for travel requests from agents worldwide. Responsibilities include preparing offers, coordinating with suppliers, and maintaining strong relationships. Ideal candidates will have a diploma or degree in hospitality, at least one year of experience in travel & tourism, and strong English communication skills. The role offers competitive salary and career growth opportunities.