Consumer Financial Services

Talent Recruit; Sabak Bernam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading banking firm in Malaysia is seeking an individual for the Consumer Financial Services role. The successful candidate will provide comprehensive banking solutions, engage customers, and ensure compliance with regulations. A diploma and a strong interest in financial services are required. The role offers competitive benefits including annual leaves and performance bonuses. Join a dynamic team and contribute to customer satisfaction in the banking sector.

Benefits

Annual Leaves

Medical Leave

Performance bonus

Medical Insurance

Yearly bonus

Qualifications

• Experience in sales or service within financial or service industries.
• Strong interest in financial planning and investment.
• Ability to maintain high customer service standards.

Responsibilities

• Provide holistic banking solutions to customers.
• Engage customers and promote Personal/Premier Banking.
• Adhere to compliance and regulatory requirements.

Skills

Customer service

Sales experience

Communication skills

Interpersonal skills

Education

Diploma or higher

Job description

We are representing our well-knownbanking clients in their search for a highly motivated and dynamic individual to join their team in the position of Consumer Financial Services. We are looking for a candidate who is passionate about delivering excellent customer service and contributing to the success of a leading bank in the region.

• Monday - Friday
• Annual Leaves, Medical Leave
• Performance bonus
• Medical Insurance
• Yearly bonus

Job Description

• To provide One-Stop and holistic banking solutions to our customers.
• Offer Professional Wealth Advice - To be part of the leading wealth solutions team in the industry and supported by regional wealth panel. You will be constantly engage with our wealth specialist, sensing the pulse of global economy, and in return offer your professional advice and appropriate financial solutions to our customers, and achieve your revenue target.
• Be Our Personal and Premier Banking Advocate and Acquire New Customer You will be well involved in events and sales activities in line with the business direction and other sales initiatives. By engaging customers and prospects, you will be the ambassador of the bank to share on the benefit and inviting them to be part of the Personal / Premier Banking.
• Service - You are expected to proactively engage our customers to establish a good relationship with customers to achieve a growing customer satisfaction in line with aim to improving over customer engagement score on a consistent manner.
• Compliance You are to adhere diligently on all documentary and processes procedures and requirement. To ensure no lapses in control requirement and submit reports, both statutory and regulatory on a timely manner. To ensure zero defect in account opening, sales transactions execution, loan submission and others.

Job Requirements

• Diploma and above holder with experience in sales or service experience in the financial or service industry (e.g. of service are Airline, Telco, Hotel, Tourism).
• Fresh graduates are encouraged to apply.
• License and relevant certifications (PCE, MTA, FIMM, IPPC/PPKM etc) is an added advantage.
• Possess strong interest in financial planning, investment, lending, and sales.
• Strong understanding of both financial and non-financial markets as well as excellent communication and interpersonal skills.
• Good social networking skill and able to deliver and maintain high quality of customer service.
• Multi-lingual will be an added advantage.
• Possesses own transport and willing to travel.

Interested candidate may apply online or send your resume to ****@talentrecruit.com.my or*****@talentrecruit.com.my.

Only shortlisted candidate will be notified

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