puestos de Tourism en Malasia
Assistant Operations Manager - Tourism Travel Growth Lead
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Shangri-La Hotels and Resorts
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Descripción de la vacante
A leading travel agency in Kuala Lumpur is seeking an experienced Assistant Operations Manager to enhance operations and team leadership. The ideal candidate has over 5 years in travel agency operations and a solid understanding of airline ticketing procedures. This role focuses on maintaining operational efficiency and ensuring exceptional customer service across departments. The position operates Monday to Friday with half-day on Saturdays.
Formación
- Minimum 5+ years of experience in travel agency operations or related field.
- Strong understanding of airline ticketing procedures and regulations.
- Proven ability to develop and maintain positive client relationships.
Responsabilidades
- Assist the Operations Manager with scheduling and reporting tasks.
- Provide leadership to ticketing, customer service, and business development teams.
- Oversee the ticketing process and ensure accuracy and compliance.
Conocimientos
Educación
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.