Hotel Receptionist

STELLA HOTEL; Johor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A prominent hotel in Johor is seeking a hotel receptionist to manage daily operations including reservations and customer check-in/check-out. The ideal candidate will possess strong interpersonal and communication skills, essential for ensuring smooth operations in line with company policies. This role requires familiarity with hotel management practices and the ability to work on shift schedules, with proficiency in English and Malay. Knowledge of Mandarin is a plus.

Qualifications

• Good interpersonal and communication skills.
• Team player with strong work commitment.
• Computer literate with communication skills in English and Malay.

Responsibilities

• Manage daily hotel operations including reservations and customer check-in/check-out.
• Ensure operations comply with company policies.
• Monitor daily administrative and operational tasks.

Skills

Interpersonal skills

Communication skills

Team player

Work commitment

Education

Specialization in Hotel Management/Tourism Services

Job description

Responsibilities

Manage daily operations which include Hotel Reservations and Telephone Operator, Check in, Check out Customers.

Ensure operations run smoothly and effectively in accordance with the Company’s policies and procedures.

Responsible for monitoring the day to day administrative and operational matters.

Requirements

• Good interpersonal and communication skills, a team player with strong work commitment.
• Computer Literature, English Communication, Malay Communication, Good Personality.
• Preferably specialized in Hotel Management/Tourism Services or equivalent.
• Must be conversant in English & Bahasa Melayu; knowledge of Mandarin will be an added advantage.
• Able to work according to shift schedule.
• We are looking for a hotel receptionist at three locations.